Pinpoint Fitness - Al Furjan

Positive experience: Very indifferent reception. Very hard to get any information by calls or messages as well. Neither emails.

Fantastic experience: Pinpoint Fitness has been incredible! In less than one month, my son Idriss has shown unbelievable improvement, thanks to Coach Samer and the entire team. Their dedication and commitment to his progress have been outstanding. Thank you so much for your hard work and support.

Fantastic experience: I highly recommend pinpoint fitness, we went there for parkour and kids so happy, friendly staff , taking care of the kids to play safety

Negative experience: The coaches are good; however, we faced a problem with the guys at the reception (they explained things in the wrong way). The management refused to show any sign of flexibility, even when we talked to the owner, Coach Samer Hijazi, who didn't try to help. This is disappointing for long-term customers who have been with the center for over a year. As a result, we left.

Positive experience: My 4 year old daughter has joined the fitness class.

Negative experience: We sent them a formal feedback on whatsapp and asked that it would be channeled to the concerned management, and they didn't even bother to reply or confirm receipt

Fantastic experience: The best Fitness experience for my kids .. love it

Fantastic experience: Супер место для физического здоровья детей ❤️

Fantastic experience: My kids 8yr old and 11 yr old learnt and enjoyed alot here . Best activity for kids and highly recommended. It has a good waiting area too for parents .

Fantastic experience: Professional team and they really dedicate time for each child. Highly recommended!

Negative experience: Hello Admin , I am adding to my comment in response to your reply: From a customer service perspective, please consider being open to feedback and take it as an opportunity to reflect on your policies and improve the service. 1.As for extending the package to 5 month , this is the standard service you offer to all your clients , so mentioning that this was generously offered to us was not an accommodative action or a service , despite the fact that I have asked for support from your side . Like extending the time or shifting that balance to his brother who has been your players for a year , both requests were denied. 2. Using the word (failed ) in your response implies that the lack of attendance was due to our negligence, yet I have mentioned that the player was injured, he is fine now , you ignored that in your reply , by the way the last time we attended he left the class with bleeding hands and had to take rest to allow his hands to heal so he can write his school exams. 3.yes , you were transparent from the beginning regarding the time frame , yet you were neither understanding nor empathetic. 4. Management should be approachable. I gave you the credit and appreciated you for the training you give , and the good attitude of your reception team It is not a fight to prove one is right and the other is wrong. It is a constructive feedback maybe you can also consider the possibility of benefiting from it for the future and for other customers. Original message: The coaches are amazing and the training was progressive and well-structured. I am disappointed with the management though . Not at all accommodative or approachable . First , the booking option allows for booking 24 or 25 sessions not less . The players are expected to finish their sessions within a certain time frame. We could not finish due to a medical injury and later due to the IGCSE exams . The admin refused to shift the pending classes to the players younger brother and did not allow us to use the package post the expiry date. We have requested to speak to the manager , which the admin had politely declined as the policy doesn’t allow parents to reach the owner ! We asked to have him calling us back which did not happen . I understand that they need to run a business, yet what harm would have it caused to allow me to use the money I have already paid

Negative experience: No one there to hear customer voice. When you have an issue, no incharge at site to talk to. Even staff refused to give manager's contact no.

Fantastic experience: My son has been going to this place almost since it opened. I can't explain how happy I am with it. My son's self confidence increased, ability to be a team player, accepting criticism and working on it. Coaches are strict YET nice. They are harsh YET soft. Honestly I have never been bothered with anything up until now. It's physically important for the kids but also for character building. If you are hesitant I can assure you it's a great place for your child.

Fantastic experience: Both of my boys have been attending Pinpoint for several years now. They have grown with Pinpoint quite literally. Coaches are so committed and attentive & make every session fun & progressive. Thank you Pinpoint!

Fantastic experience: Had a great experience here with my 8 year old son in the Furjan branch. All the coaches were competent and hard working and we saw good progress in my son's strength and accuracy. Well recommended!

Fantastic experience: A great place and amazing atmosphere to grow your child mental and physical abilities. Great coaches my son did learn a lot and it boosts his confidence in doing the extra mile things! As for the adults classes I did personally had few sessions with Coach SAmer and he is a great coach with lot of knowledge and understanding

Fantastic experience: My son (8 years old) is so in love with Pinpoint! This is such an amazing sports, it is fun, it develops coordination, physical strength, accuracy, reaction, focus, speed and so many other things. The coaches are so cool, friendly and fun but also strict when the situation requires. They manage to hold and keep kids attention so well! My son never wanted to do any physical activity until we came here, now he is so good at parkour, so fast and strong, coordination is so good! we’ve started to see results straightaway! I definitely recommend it to everyone! Many of our friends followed us and now they are also happy and excited every time to come to Pinpoint. Thanks to all everyone that works here, all the coaches and also people who take amazing videos of the kids each and every practice session and send them to us, parents. I appreciate all the hard works you guys are doing, big thank you!)))

Fantastic experience: Thank you so much to all Pinpoint Team for taking the best of my son. My son asked me to post: You should come to discover all the things you learn !!

Fantastic experience: Meet you guys was one of the best experiences for me and for my son. My son has ADHD and this kind of training involving balance, agility and strength is one of the best treatment, as per the specialized doctor. So, I bring him to the class, but at first moment he didn’t want to participate. Them, I decided to do one class in order to encourage him. The strategy work it out, my son started to attend the classes and in the end we both love it. Now, we both do practice it together, and it become something very special between me and my son. Thank you very much!

Fantastic experience: Most amazing training experience ever for my kids! Coaches are talented and train the kids with passion and utmost care! I have been taking my 5-year & 7-year old for the level 2- class for the past 1 year. They have developed tremendously and their confidence is boosted every time they attend. I love this place and totally recommend it!

Fantastic experience: Both my sons have been attending classes for more than a year now and we all couldn't be happier with the gym! Coaches are amazing and really push my kids in the most positive way to achieve their best performance every week! Keep up the amazing work PinPoint team!

Fantastic experience: AMAZING gym, with the most welcoming staff. Even onlooking to classes going on with the kids you can see how passionate and caring they are that everyone perfects their skills in the class. Sometimes a move is hard or daunting, but the coaches are so patient and fun, sometimes all the coaches join in to give feedback and encouragement. TOTALLY RECOMMEND anyone looking to learn new skills in a friendly, safe environment. Get your little buzz feeling after the class. Remember nothing comes easy for us or kids , (not going to lie you may get a little bump here or there, or have to do some push ups/planks/ jumps to dare I say improve) so even if nervous, book in the next class. It’s totally worth it!! 100% would recommend to all my friends! FUN FRIENDLY SAFE NEW SKILLS NEW FRIENDS

Fantastic experience: My son loves the classes and the team at Pinpoint. Amazing team and very professional and experienced coaches, dedicating time to coach the kids regardless of the physical education level. Highly recommending Pinpoint to everyone!

Fantastic experience: Really happy with the professional setup and the genuine and immense care the staff show for the young kids during the classes. Thanks to coach Samer and his team for the improvements I see not only my niece’s physical performance but also on her mental health and social skills!!

Fantastic experience: My children ages 6 and 4 have been going to Pinpoint in Al Furjan since June 2022. We’ve seen an incredible progression with our children’s physical agility, their confidence to move with purpose and accuracy, and this can be seen not only during their sessions but it translates in their everyday life. They are super confident at school in sports and also in their extra curricular. Thank you to coach Musa and Hamzeh and all the other amazing coaches that work to instil confidence and resilience. Thank you

Fantastic experience: What a great venue to take your child to learn parkour, all the coaches are extraordinary who care not only about the children’s performance but also personal , social , emotional development and health. I do highly recommend it & keep it up coaches

Fantastic experience: Just wow. My son (4) has done his second class. Place for parents to sit, free and easy parking close to JP, daily sessions at sensible times post school (ie not too late), easy to book short notice, totally flexible, not too busy, and the coaches...wow, my son has experienced 2 now and both were equally impressive. They instil accuracy over speed, getting each action right and the consequences of that if right or wrong. So encouraging and motivating, so alert, and for the full hour the kids and coaches are engaged in the activities. I'm really quite delighted with finding this place! Please get your coffee machine working - its a shame you're losing out on revenue to the other well known coffee barista round the corner ! Thank you so much!

Fantastic experience: Great coaches in a safe and motivating learning environment. Our son is thriving there, learning loads of new skills, building strength and gaining confidence!

Fantastic experience: Great place for kids to learn highly competitive skills. My kids are more than happy and it has improved their Motorik skills tremendously. We did regular parkour and the flips class.

Fantastic experience: Extremely dedicated coaches who aim to get every single kid to accomplish the day's challenge, with positive reinforcement. Focussed on accuracy and discipline - definitely 1 of the best activities for kids I've come across!

Fantastic experience: My son has been training with Pinpoint for a year now and as a fitness professional myself I highly can recommend pinpoint and all parents should consider this for the kids .The skills control accuracy and core stability that they learn is so beneficial for any child's development .Pinpoint you guys rock

Fantastic experience: Great place to learn new skills for kids and adults like parkour and obstacles. Professional staff and knowledgable coaches teaching high level of classes. Highly reccomended to try. ✅

Fantastic experience: Amazing Staff super attentive ! Highly recommended for kids as it's extensively improve focus and motor skills .. My son is always very excited and happy to go .

Fantastic experience: Such A unique concept with knowledgeable coaches, They will take care of you and your kids and the best thing they will teach you how to travel from point A to point be B as fast and as safe as possible.

Fantastic experience: My kids love pinpoint gym,, they enjoy the classes,, the coaches are very nice and know how to deal with kids

Fantastic experience: Great gym, skilled coaches and safe learning environment. The kids just love it. Highly recommend.

Fantastic experience: Really good activity for kids! Worth every penny!

Fantastic experience: Dedicated coaches and a lot of fun for kids. Get your kid signed up today

Fantastic experience: I love that place.. whether for Kids or adults, it is the best .. coaches are amazing and put huge effort to get the best of everyone..

Fantastic experience: Professional staff and a fun environment. My kids love coming on the weekends.

Fantastic experience: Amazing place, my daughter loved the trial session and wants to go back.

Fantastic experience: Thank you PinPoint Fitness for being such a great and safe place for my kids!!

Fantastic experience: Amazing team and convenient location.. my son loves parkour!!

Fantastic experience: Amazing encouragement from the coaches and great fitness for my son.

Fantastic experience: Great place, very nice and competent staff. the fitness trainer are awesome.

Fantastic experience: Excellent experience for kids and very nice and professional staff, highly recommended

Fantastic experience: Professional staff and professional place for kids with fun entertainment

Fantastic experience: Excellent activity for kids in this area

Positive experience: nyc place

Fantastic experience: Best fitness gym in town.

Fantastic experience: Great for children.

Fantastic experience: Great team!

Positive experience: Gd

Fantastic experience: تجربة اكثر من رائعة للأطفال! مدربون محترفون و بيئة تنافسية مذهلة انصح به بشدة.

Fantastic experience: Müthiş bir atmosfer

Fantastic experience: It's my daughter's best place. She s going every day for new challenges and feels so proud after every session. Coaches are so professional, strict and friendly at the same time. They are getting the best of each kid no matter his level/experience. It promotes the kids concentration, agility, speed and movement coordination. Keep it up Pinpoint

Fantastic experience: Best place for kids to learn new skills. Professional coaches and convenient class timings and locations specially when it comes to find a free parking. I take my kids straight after school and In weekends. For the last 8 months my 4 kids moved to higher levels and we are very happy with the service. We can book all the classes and monitor the validity and the classes balance by using a very user friendly mobile application. Literally the place where my kids never got bored of. Highly recommended.

Fantastic experience: Absolutely phenomenal. The coaches are full of energy. I love the philosophy of accuracy before speed. My kids walk in smiling, are active and engaged during class and walk out talking about their next session.

Fantastic experience: We love everything at PinPoint