PRIME FITNESS JVC

Fantastic experience: Next level fitness gym highly recommended

Negative experience: I been coming for 1 year now and paying as usual and have bring 2 of my friends as well, my finger print didn't work even if i know i have month left, the arab guy who sit in the counter ( Rashad) so useless have no idea how to handle customers instead of fix the problem in the system which he start fighting he tried to convince me that you have to pay day pass or leave home!!!!, really disappointed act from him, i can't believe the owner of this gym keep people to work like this and handle his business Never ever again coming, please be careful of how to deal with customers we, and stop flowing people telling them you are the owner and you ask if they need personal trainer. Plus increase the prices on them.

Negative experience: Very average

Fantastic experience: Amazing gym staff are very friendly and welcoming especially Ahmed . Great gym overall

Fantastic experience: Friendly staff and affordable prices.

Fantastic experience: Coach Ahmed at Prime Fitness demonstrates exemplary professionalism and technical excellence as a personal trainer. Each session is meticulously planned and executed, ensuring efficiency, progression, and adherence to proper technique. His disciplined approach and consistent guidance have significantly contributed to my fitness development. I strongly recommend Coach Ahmed to individuals seeking high quality, results driven training.

Fantastic experience: Coach, Jackson, Marietta, Rashad & Ahmed entire team are very friendly and helping nature I went many gym, but I really like the coach giving training step by step which helps me a lot and see the changes in few days. Thank you prime entire team

Fantastic experience: Great gym with excellent equipment. Special thanks to personal trainer Ahmed and Rashad for their professionalism, motivation, and effective training sessions. Highly recommended

Fantastic experience: Amazing team , coaches are professional and supportive especially coach rashad and their receptionist mariella and all are helpful

Fantastic experience: Joining Prime Gym was one of the best decisions I've made. Excellent management, respectful staff, and outstanding coaches-special thanks to Coach Rashad and Coach Ahmed. Top-quality equipment, no delays, and constant cleanliness. Prime Gym truly feels like home.☺️

Fantastic experience: Very nice gym good staffs perfect place

Negative experience: Never, never join this gym. From the very beginning, I was very clear with them that I am new in Dubai and moving cautiously with expenses. I clearly told them that I wanted to first check the gym environment, trainers, and services before making any full payment. I explained that this is the reason I did not want to pay the entire amount upfront. Despite this, they quoted AED 6000 for 30 PT sessions and agreed when I said I would initially pay AED 2000 only, purely to assess the environment and service quality. This was mutually agreed upon. At the end of the month, when the remaining AED 4000 was due, I faced a genuine financial issue at home and informed them honestly that I would not be able to continue personal training for the next 3–4 months. I clearly stated that I am not refusing PT permanently, only requesting time, and asked for a regular membership only in the meantime. Instead of offering any reasonable solution, I was repeatedly told that PT is mandatory because the owner had already deducted the trainer’s salary. That is completely unfair—internal salary matters should never be pushed onto a client. What frustrated me even more was that whenever I asked for a solution, they kept pushing Tabby and said, “You can pay via Tabby, we offer Tabby.” Offering a payment app is not a solution when someone is clearly explaining a financial constraint. Out of the 10 sessions included in the AED 2000, only 8 sessions were completed, and I was not even asking for the remaining 2 sessions. I only requested a basic membership, as the gym is close to my home and convenient. Despite requesting politely more than 10 times, I was met with attitude, pressure, and dismissive behavior. I was told, “I will let you know tomorrow,” in a rude and unprofessional manner—as if allowing a membership itself was a favor. Forcing clients into personal training due to internal arrangements, showing zero flexibility, and behaving with arrogance is unacceptable. A gym should support and respect its members, not corner them financially. Overall, a very disappointing and stressful experience due to poor professionalism, lack of empathy, and unnecessary pressure.

Fantastic experience: My trainer was Rashad, and even though I was in the city only for a short time, these two months made a big difference for me. You’re a truly great trainer — professional, supportive, and focused on results. I appreciated your guidance and the functional, beautifully designed gym that made every session even better. My time here was short, but the progress we made was real. Thank you, Rashad

Fantastic experience: Very nice gym special Mariatta

Fantastic experience: Good gym for work out.

Fantastic experience: Very good gym and Marietta reception good

Fantastic experience: Great gym and very friendly and helpful service!! Already got their membership!

Fantastic experience: Coach Ahmed at the Sandhurst branch is awesome. Only been training for a short while, but already seeing results. Would definitely recommend him!

Fantastic experience: جم رائع ونضيف وكل الاحترام للستف الموجودين

Fantastic experience: Love the gym so much

Fantastic experience: Prime Fitness JVC is an amazing gym, and Marietta at reception makes it even better! She’s always welcoming, professional, and super helpful with anything members need. Her positive energy sets the tone the moment you walk in. Couldn’t ask for better service!

Negative experience: The worst gym I ever went to, no proper training and they refused to give me my money back when I wanted to cancel (I only went for 5 times and my subscription is for 4 months)

Fantastic experience: Mr. Rashad kazaz- Very good trainer, highly recommend to push your limits and to make you fit

Fantastic experience: Amazing experience

Negative experience: Poor customer service

Fantastic experience: Great gym with a friendly vibe. Coach Ahmed is awesome — really knows his stuff and pushes you in the right way without being over the top. I've made solid progress since I started training here. Highly recommend if you're looking for a good coach and a no-nonsense gym.

Fantastic experience: I love this

Negative experience: My personal experience with the personal trainer here was truly disappointing. I'm still waiting to get my money back. I paid a lot and hired a personal trainer who was always late, and sometimes didn’t even show up because he overslept. Other times, instead of training me one-on-one, he trained two or three people at once without asking, even though I paid a high price for private sessions. This was the worst experience of my life in a gym. I complained about these issues from the first month, and they never helped me—only offered solutions that didn’t work for me, like “come in the evening, there’s another trainer.” Using the excuse that my three-month membership had expired (even though we agreed from day one that it would last longer because I’d be out of the UAE for at least a month and a half during that period), they refused to refund the 800 AED worth of unused sessions. It’s shameful—taking money from clients who were mistreated and constantly dissatisfied. I’m still waiting for the 800 AED refund, two months later. Why should you care? I didn’t use those sessions. I didn’t take them. It’s disgraceful

Fantastic experience: Rashed is amazing reccomend to everyone he is so insperarional

Fantastic experience: The best. Coach ahmad

Fantastic experience: It's absolutely outstanding environment and all updated equipment

Fantastic experience: The equipment is top-notch, the environment is clean and safe, and there’s always someone to cheer you on. It’s more than a gym — it feels like a second home where everyone wants to see you win.

Negative experience: What's up

Negative experience: What's up

Fantastic experience: Nice, clean and quite gym. All necessary exercise machined are available. Strongly recommended.

Fantastic experience: It is very good GYM, clean and has good equipments. very nice staff

Positive experience: Loving the changes at the gym—great new equipment and fresh paint! However, the lighting could be improved, especially for photos. The pink and blue lights don’t quite match and make it tricky to get good shots.

Negative experience: Lacks Ventilation The Gym is compact cramped and smells like rubber. The main issue is ventilation. There is no fresh air supply there. Ac units are fine but no functional fresh air or exhaust system.

Fantastic experience: Great gym with an awesome vibe! Coach Rashad is top-tier — super knowledgeable, motivating, and genuinely cares about your progress. Highly recommend if you’re serious about leveling up your fitness.

Negative experience: On Google maps says that Closer at 1am and I came 10:30pm and it is Closer

Fantastic experience: Amazing gym

Fantastic experience: Amazing gym

Fantastic experience: Prime fitness has all the equipments you need, always clean, smell good. Good vibes with people and coaches and the receptions girls.

Fantastic experience: thank you for the help of receptionist, me and husband enjoying working out every morning. good choices music

Fantastic experience: In a fantastic, motivational environment, one can quickly reach goals. I recommend Prime Fitness. Go for it!

Fantastic experience: Nice place and excelent service Gem

Fantastic experience: The gym is super cool and the training is awesome im really enjoying doing gym here also the trainers are very experienced they will train you accordingly totally worth it . Specially coach Rashad im under his training and im felling great difference in my body best trainer ever

Fantastic experience: Great gym! anyone in JVC must join here Been training here for more than a year! Receptionists are good

Fantastic experience: This gym has such a welcoming and motivating atmosphere; it’s the perfect place to work out in jvc. Thanks to the trainer Rashad, I’ve achieved goals I never thought were possible. Their expertise is unmatched!

Fantastic experience: Great gym very clean well organized and professional friendly staff and good priced well recommended

Fantastic experience: Great gym! Great atmosphere, great staff! Thank you very much, joel

Negative experience: Good gym, good atmosphere, and clean. All staff is good. But I don’t like one Syrian guy at night, coach Rashed. He talk arrogant, smell like cigarette, and have very bad manners. He shout at me and point finger like he own me or he pay me. His attitude very poor and not good. Sometimes I hear him shout and argue with another Arabic guy, they fight in reception area. This happen in evening and everyone in gym floor can hear it. This behavior not good and need to fix.

Positive experience: Good but not so good airflow

Fantastic experience: Amazing equipment and environment, healthy and clean place to work in.

Fantastic experience: Nice gym with friendly stuff not always busy And machines are perfect

Fantastic experience: Cozy gym and friendly staff. Best place to workout

Fantastic experience: Great gym 10 mins walk from my house so it’s perfect! Got everything you need to be honest. very friendly and helpful staff. Myri

Fantastic experience: Excellence

Fantastic experience: nice gym

Fantastic experience: Prime Fitness in JVC is a top-notch gym with modern equipment, spacious facilities, and a motivating atmosphere. The staff is friendly and helpful, and the gym is well-maintained and clean. It's never overcrowded, making it a great place for focused workouts. Highly recommended for anyone in the area!

Fantastic experience: I have been attending Prime Fitness JVC for some months now. Very good equipment, clean, neat and friendly people. They make me feel comfortable to gym

Negative experience: اسعاره جدا عالية

Fantastic experience: Perfect gym and clean thanks coach Rashad to help me get my goal I'm so happy

Fantastic experience: Very good for training. Clean nice and here is everything what you need, to make your body. I met with Mr Rashad very friendly kind and with big body, he motivate me❤️

Fantastic experience: I've been at this gym for 5 months now and I can honestly say that I haven't had a better experience before this one. The gym is very spacious, the lighting is very ambient to feel hyped and most importantly, whoever has placed the machines and equipments knows what they're doing, each area is like one station for each body part. Always been greeted by welcoming faces of Margarit, Natalia and others. I'm definitely continuing at this gym for as long as I can.

Fantastic experience: كل شي ممتاز چيم كبير وفيه كل الأجهزة وكوتشز عندهم خبرة كبيرة بيساعدوك توصل لهدفك حقيقي مبسوطة بتجربتي ما راح فكر غيره Amazzzinnggg

Fantastic experience: The gym is nice and comfortable and the equipment is good. I advise everyone to start personal training with the trainer Ahmed Magdy. I see results when I train with him. He is professional and loves what he does.

Fantastic experience: Very good gym! All equipment is new and have everything what you need. Friendly and professional staff. I highly recommend it.

Fantastic experience: I have been training in this gym for about 6 months, really training in this club makes your psychological state very great because there is a professional staff with nice and respectful players , thank you so much for the great service and support which you have been provided it to me

Fantastic experience: "I had an incredible experience thanks to Margaret's wonderful hospitality. A special shoutout to my personal trainer, Rashed, whose support has motivated me to work harder toward achieving my fitness goals

Fantastic experience: This gym boats all the equipment you need for a comprehensive workout at an incredibly economical price. The warm and attentive staff continuously offer support and exciting promotions, making each visit feel personalized and encouraging.

Fantastic experience: This gym may not be huge, but it’s well-equipped and never too crowded. The equipment variety covers all types of workouts, and I love that I don’t have to wait for machines. The bathrooms are always clean, and the staff is friendly and welcoming.

Fantastic experience: نادي جدا رائع تعامل الاستقبال لطيف معدات حديثة مكان نظيف جدا

Fantastic experience: Clean, easy access and friendly staff. Just feel home at prime fitness

Fantastic experience: With no prior knowledge of gymming I joined prime fitness and trained under Coach Mehdi. Unbelievable 2.5 months transformation with around 22 sessions. I feel confident with my posture, all the excess fats did shed from my waist. I followed his diet plan also which was very simple and I could cook at home. I can now continue to exercise on my own with more weights.

Fantastic experience: Amazing service specially with margret.

Fantastic experience: الجم رائع جدا والآلات حديثه وكذلك يهتمون بالنظافه والتعامل لطيف من السيده margarit ,, شكراً لكم

Fantastic experience: Very good gym and having clean environment.

Fantastic experience: Great gym to be nice atmosphere

Fantastic experience: Gym is good, clean and nice I would recommend for anyone in JVC Thanks for Natalie and Margaret for their nice receptions

Fantastic experience: Love this gym, intimate and serious, Margaret and Jam are a nice welcome always

Fantastic experience: Really good gym with complete equipments !

Fantastic experience: Very well equipped gym and best trainers in JVC. Very supportive and knowledgeable trainers I must say.

Fantastic experience: Gym veery good and management Mr Elhamy very nice person thank you .

Fantastic experience: Awesome staff! Elhami is the best!

Fantastic experience: Super gym great equipment very clean and affordable price

Fantastic experience: I like this great idea for the Tv & keep moving the best clean gym in JVC.

Fantastic experience: Coach Rashad is excellent in motivating me and encouraging me to fulfill my workouts.

Fantastic experience: Really good experience with coach elhamy very good great experience and attitude thank you really.

Fantastic experience: Coach Elhami very helpful, expert in his and patient. He has worked very hard to help me with gaining strength in my muscles and feeling fit and confident.

Fantastic experience: Elhamiis a fantastic and dedicated trainer and I absolutely love working with him.

Fantastic experience: Gym amazing for every thing management very good

Fantastic experience: Mr elhami the best manger thank you mr elhami

Fantastic experience: I really love this place

Positive experience: Prime Fitness is a compact gym with limited space. Despite its size, it maintains a commendable standard of cleanliness. The staff and gym instructor are consistently kind and helpful, creating a welcoming environment for members. The facility offers one shower area and one changing area, but it's important to note that the lockers are mostly broken, which may pose an inconvenience for those seeking secure storage. When it comes to equipment, Prime Fitness shines. There are two machines for most exercises, ensuring availability during peak hours. This thoughtful provision allows members to seamlessly integrate their preferred exercises into their fitness routines. Sanitization is a priority, with bottles conveniently placed throughout the gym for easy access. On the downside, the challenge lies in parking. The limited public parking near the gym is often occupied by visitors to nearby residential buildings and restaurants, making finding a spot a difficult task Staff 5/5 Cleanliness 4/5 Location 3/5 Parking 2/5

Fantastic experience: The gym has all the equipments you need. Trainers are always around to help and they go the extra mile too. Very clean and friendly environment. Definitely recommend to anyone who lives around here as it’s accessible and convenient.To add to my review : Coach Elhami is a Pro, he is very knowledgeable and experienced. Have been training with him for a full transformation and he did exceed my expectations

Fantastic experience: Prime fitness very cool,clean, personal more welcoming, have all equipments, shower, music,free wi fi, nice location, jvc, I will recommend to all my friends, sometimes have nice promotions, try guys 5*, thank you

Fantastic experience: Best service, with this service I will save a lot on sneakers.

Fantastic experience: Very Friendly gym and great environment to work out. Everyone who attends the gym is respectful and is there to get the work done. I started off going solo and eventually decided to enrol into the PT program they offer. Have since been training with Ahmed who is a great coach, supportive towards achieving your goals and a great motivator when things get tough to push through and level up. Everyone from front desk staff, coaches and management is professional and I can’t recommend the gym enough if you are living locally

Fantastic experience: This gym is where you go for one thing: TRAIN. The staff are really kind and helpful. They also offer Personal Training sessions. I am lucky to have met Coach Ahmad. A coach that has been in the profession for years with deep knowledge about training. More importantly, he genuinely cares about the commitment and progress of his clients and makes training fun along the way! I recommend having a few sessions with him and transforming your body. (I only go in the morning so not sure how crowded it gets in the afternoon)