PureGym Dubai Al Barsha | بيورجيم - البرشاء - دبي
Information about PureGym Dubai Al Barsha | بيورجيم - البرشاء - دبي
, Dubai
Opening hours
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Our comment from FitFit UAE about PureGym Dubai Al Barsha | بيورجيم - البرشاء - دبي:
Welcome to PureGym Dubai Al Barsha, a modern fitness center located in the heart of Dubai. Our gym is highly regarded by members for its friendly atmosphere and dedicated staff who truly care about your fitness journey. Here are some highlights:
- Trained Coaches: Our coaches, including the highly praised coach Dennis and coach Ons, offer exceptional guidance and support tailored to individual needs. Members have noted the positive impact their coaching has had on their fitness progress.
- High-Quality Equipment: The gym is equipped with state-of-the-art machines, all well-maintained and readily available, ensuring a smooth workout experience without long wait times.
- Clean and Tidy Environment: Members consistently commend the cleanliness of our gym, making it a pleasant space to work out in.
- 24/7 Access: Enjoy the flexibility of working out at any time that suits your schedule, with convenient app-based membership management.
- Community Focus: The gym promotes a vibrant and supportive community where members motivate each other. Classes like Zumba and Absolute Abs lead by inspiring instructors help in fostering this sense of community.
While we strive for perfection, we acknowledge some feedback regarding the need for improved cleanliness in restroom areas and the occasional noise from younger gym users. We're committed to addressing these concerns and continuously improving our services.
Overall, PureGym Dubai Al Barsha is recommended for anyone looking for an affordable, well-equipped gym with a supportive atmosphere and outstanding trainers.
Services, Machines and Guided Classes
PureGym Dubai Al Barsha | بيورجيم - البرشاء - دبي: Opinions
Fantastic experience: Gym is amazing, lovely stuff, lovely vibes.
Hi there Omar, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
Zaid, Member Services Team
Fantastic experience: Puregym is the best place to workout from. The environment with well equipped machines staffs are so welcoming and friendly to assist everyone. I recommend it , if you looking for a place to start your fitness journey, PureGym is the best gym .❤️
Hey, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Gharam, Member Services Team
Fantastic experience: Really really nice gym in uae one of the best gym I ever had so far , the staffs are amazing very accommodating especially coach joann
Hey Dami, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Zaki, Member Services Team
Fantastic experience: Pure Gym isn’t just a place where people lift weights — it’s where discipline is built, limits are broken, and progress becomes a lifestyle. From the moment you walk through the doors, the energy hits different. The atmosphere is locked in, focused, and motivating, making it impossible to walk out without giving your best.
Hi Hamdan, your review truly made our day, and we really appreciate your kind words. We’re always happy to be part of your fitness journey and wish you all the best in reaching your goals. We’re right here cheering you on!
Rana, Member Services Team
Fantastic experience: Very good gym, very convenient for me to train especially I live nearby, highly recommended to all my friend’s and family in uae
Hi there, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
Zaid, Member Services Team
Fantastic experience: Very nice gym in uae mashalla, highly recommended gym in Dubai
Thank you mayed so much for the amazing 5-star review !
We’re really happy you liked the gym and truly appreciate your recommendation. Looking forward to seeing you again and wishing you great workouts ahead
Ahmad,
Fantastic experience: Joann kindest staff member really patient with us and helpful
Hi there, we’re so glad you enjoyed training with Joann! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Zaid, Member Services Team
Fantastic experience: Very good gym, Clean equipment and very nice staff. Joann helped assist me throughout the machinery and the equipment 10/10.
Hi there Ben Dover, thank you for your great 5-star rating! We’re happy to know you’re satisfied with your experience, and we always strive to offer inspiring training. Your message gives us even more motivation to keep going. If you have any suggestions on how we can improve our services further, feel free to reach out anytime.
Khaled, Member Services Team.
Fantastic experience: best gym out there definitely recommend for everyone has the best machines out there
Hey Tito, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Yazan, Member Services Team
Fantastic experience: very good service from joann
Hey there, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Rana, Member Services Team
Fantastic experience: good gym beautiful amazing absolutely magnificent machines great
Hey Jad, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Rakan, Member Services Team
Fantastic experience: I had a great experience at this gym. The facilities are clean, well-maintained, and complete with everything you need for a good workout. The environment is motivating and comfortable, making it easy to stay consistent and enjoy training. Special thanks to Coach Joan, who is very professional, knowledgeable, and supportive. She takes time to guide, encourage, and correct form, making every session effective and safe. You can really feel her passion for helping clients improve and reach their fitness goals. Highly recommended gym for anyone looking for quality training, great facilities, and an amazing coach!
Hey Manelyn,
Thank you so much for your amazing 5-star review!
We’re really happy to hear that you had a great experience at PureGym and enjoyed our clean facilities,and overall atmosphere
A special thank you for highlighting Coach Joan, she truly is passionate and dedicated to helping our members train safely and effectively. We’re proud to have her on our team!
We appreciate your recommendation and look forward to supporting you on your fitness journey!
Ahmed PureGym Member Services
Fantastic experience: The gym is very nice and clean , Even all coaching staff were approachable specially Highly recommended coach joann she’s very kind ,patient and friendly . She guiding me proper exercise techniques, motivation during sessions, and ongoing support to help clients stay consistent.
Hi there Pedrita, we’re so glad you enjoyed training with Joann! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Sondos, Member Services Team
Fantastic experience: nice gym i recommend it
Hey, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Ahmad, Member Services Team.
Fantastic experience: Very good
Hi there João, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
Roqayah, Member Services Team
Fantastic experience: Best gym in al barsha....the best recommended coach for you guys choose joan sismundo shes good for boxing all fitness...yallah guys come and join with joan sismundo...
Hi there Antonio, we’re so glad you enjoyed training with Joan! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Narjes, Member Services Team
Fantastic experience: I love this gym so much ive been here for more than a year now.The staff are so kind and helpful especially coach Joann,shes very active and hardworking.Highly recommended gym in UAE❤️
Hi there sreejith, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
sondos, Member Services Team
Fantastic experience: I like this gym I recommend to my friends
Hi there Sina, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
Ahmad , Member Services Team
Fantastic experience: Good location
Hey Lanina, thanks for your rating! We’d love to hear more about your experience or anything we could improve. Your feedback always matters to us.
Yazan, Member Services Team
Fantastic experience: After a month with PureGym, I didn’t hesitate to renew my membership. I’ve really enjoyed the Zumba classes with Ms. Ann and the Pilates sessions with Ms. Bochra, and Dennis was welcoming.
Hey, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Rakan, Member Services Team
Fantastic experience: Puregym is new, tidy, equipments are well situated. And girls have their own space! Also Dennis is very accommodating, likes to talk, and makes us feel welcome always. Also would like to commend our Pilates coach, Bushra!
Hello Dareen,
Thank you so much for your wonderful review ! We’re thrilled that you noticed the cleanliness of the gym and the well-arranged equipment, and we’re happy that you enjoyed the girls’ area as well as the support from Dennis and Bushra in Pilates .
Your kind words motivate us to keep delivering the best experience, and we’ll be sure to pass on your greetings to the team. We wish you a fun and successful fitness journey!
Wafaa,
Member Services Team
Fantastic experience: Very good gym i like the Classes
Hey tanisha, thanks for your rating! We’d love to hear more about your experience or anything we could improve. Your feedback always matters to us.
Ghaith, Member Services Team
Positive experience: Good
Hi Tariq, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
Rana, Member Services Team
Fantastic experience: Very affordable and has amazing machines, also coach dennis was very helpful and nice with everything
Hi abdulla, your message about our coaches made our day. We believe success doesn’t happen by accident, it comes from your effort and your connection with the training team. That’s exactly what we see in you. Keep going, and know that we’re always here if you need anything.
Gharam, Member Services Team
Fantastic experience: Dennis is amazing I reccomend Dennis
Hi there Dhahi, we’re so glad you enjoyed training with Dennis ! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Mu'ath, Member Services Team
Fantastic experience: Couch Dennis is very helpful, helped me with registration easily.
Hi Noora, Thank you for your feedback. We’re glad to hear that Coach Dennis was helpful and made your registration process easy. We appreciate your review and look forward to supporting you throughout your fitness journey. Mohammad, Member Services Team at PureGym
Fantastic experience: Pretty tidy, new equipments and overall great ambiance. A huge thanks to Coach Dennis for assisting us today, making us feel welcomed and comfortable.
Hello Wendell,
We’re really happy with your wonderful review! It’s great to know that the cleanliness, new equipment, and overall atmosphere met your expectations
And your kind words about Coach Dennis made us even happier he truly works hard to make the experience welcoming and comfortable, and we’ll be sure to share your appreciation with him, We hope every visit is enjoyable.
Wafaa, Member Services Team
Fantastic experience: I’m really impressed with this gym — great facilities, affordable rates, and friendly staff. Special thanks to Coach Dennis for guiding me through registration and explaining Boditrack clearly. He even offered free coaching sessions during my visits. Warm people, motivating environment, and truly great value for money. Highly recommended!
Hi there Haydee, thank you for your great rating 5 stars! We’re happy to know you're satisfied with your experience. If you have any suggestions on how we can improve our services further, feel free to reach out anytime.
Ghaith, Member Services Team
Fantastic experience: Good experience with coach Dennis
Hi Khaled, we really appreciated your kind words about our coaches. We always strive to offer inspiring training, and your message gives us even more motivation to keep going. We’re proud of our dedicated team, and we’ll be sure to pass along your message. Hope to see you reach your goals soon!
Farah, Member Services Team
Fantastic experience: The best gym in Town , You get the best value of your money.
Hey Salem, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Gharam, Member Services Team
Fantastic experience:
Hey Adham, thanks for your rating! We’d love to hear more about your experience or anything we could improve. Your feedback always matters to us. Mohammad, Member Services Team
Fantastic experience: جيد
Hi there Suma, thank you for your great rating five stars! We’re happy to know you're satisfied with your experience. If you have any suggestions on how we can improve our services further, feel free to reach out anytime.
Gharam, Member Services Team
Negative experience: I writing here because i neeeedddddd assistance.. your fully automated response so bad … neeed help … my Email is the same that is registered in your account… neeeed heeeelpppp
Hello Shaikha! apologize for the inconvenience caused by the automated responses. We’re here to help you, and to assist you faster, please email us at: [email protected] and we’ll follow up with you directly.
Rana, Member Services Team
Fantastic experience: Recommend PureGym to friends and family, it’s a modern clean gym and really close to our residential area.
Hey Bong, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Farah, Member Services Team
Fantastic experience: The gym has great amenities, I enjoyed my experience there
Hey Nonishka, thanks for your rating! We’d love to hear more about your experience or anything we could improve. Your feedback always matters to us.
Zaid, Member Services Team
Negative experience: Does not have the proper infrastructure to support itself as an online gym. I tried to join as a new member and was taken for a loop, their chat robot on WhatsApp linked me to a website that doesn't allow me to pay. And when I requested an agent it took 20 whole minutes just for this agent to give me the correct link to join the gym by which time I was sick of it all and went home because the agent would disappear after every reply for a couple of minutes.
Hi there Youssef,
We apologize if your experience joining the gym did not meet the standard we strive for. Our goal is always to make the process smooth and provide quick support, and we would be happy to hear more details about your experience so we can address the issue as quickly as possible. You can contact us directly at: [email protected]
. Our team will follow up with you and guide you step by step to ensure your registration with us.
Mahmoud, Member Services Team
Negative experience: VERY VERY BAD SERVICE. THE WORST GYM IN DUBAI. ONLY GOOD FOR DEBTING MONEY TIME. BAD STAFF. I COMPLAINED TO CUSTOMER SERVICE ABOUT THE INCIDENT HAPPEN TO ME. ITS BEEN MORE THAN TWO MONTHS NO ONE GET BACK TO ME.
Hi Suraj, we’re sorry your experience wasn’t up to the standard we aim for, and we apologize for any inconvenience caused. We carefully review all feedback to ensure that concerns are addressed at the gym level. If you notice an improvement on your next visit, we’d love for your future review to reflect that updated experience.
Roqaya, Member Services Team
Negative experience: Very bad hygiene and repeated sewage problems
Hi there Abdulrahman, we’re sorry your experience didn’t meet your expectations. We’d love to hear more details so we can address it promptly. You can email us at: [email protected] and we’ll follow up with you directly.
Mahmoud, Member Services Team
Negative experience: أسوء جيم على الإطلاق، ليس من ناحية المدربين ولكن من ناحية الخدمات، المكان ونظام الاشتراك، سيء جدا جدا. اشتركت عبر التطبيق السيء الخاص بهم (على فكرة أسوء تطبيق على الإطلاق) أشتركت لمدة ٦ أشهر بقيمه ٦٩٩ درهم يعني ٧٠٠ درهم وتم خصم المبلغ من البطاقه وتم إرسال بريد إلكتروني منهم أنه تم خصم المبلغ ولكن المفاجأة أن العضوية لم تتفعل على الإطلاق!! يعني تم سحب المبلغ مني بدون أن تتفعل عضويتي في الجيم ولا يمكنني دخول الجيم! وهنا تواصلت مع أسوء خدمة عملاء على الإطلاق عبر الواتس آب وهم بنفسهم لا يعرفون كيفية حل المشكلة! ولا يردون بسرعه ولا يعرفون أصلا كيف يتعاملون مع مشكلتي! ومالي قد أخذوه مني بدون استرجاع وقالوا أن المشكلة ستحل في أقرب وقت، مرت ٤ أيام ولم تحل المشكلة ولم يصلني أي ايميل او رسالة منهم لمتابعة حالتي ومازالت عضويتي غير مفعلة إلى هذا اليوم، وعندما قمت بطلب استرجاع أموالي، مفاجأة أخرى قالوا انه يلزمهم ١٠ ايام فقط للتأكيد على طلب الاسترجاع!!!! ١٠ ايام ليس للإسترجاع بل لتأكيد الطلب!! وبعد تأكيد الطلب سيعود الأمر إليهم اذا (((وافقوا))) لاسترجاع أموالي؟؟! انهم سرقوا مني ٧٠٠ واختفوا وذهبوا ولا يتواصلون معي ولا يتابعون حالتي ولا يهمهم أمر اموالي، والأسوء أنه لا يمكنك أن تتابع حالتك بشكل مباشر، ليس لديهم مكتب ولا حتى خدمة الواتس اب تسمح لك بالتواصل مع القسم الخاص، نصيحة لا أحد يشترك في هذا الجيم الذي إن حصلت لك مشكلة فلا مجال لك لحلها، (راحت فلوسك يا صابر)
مرحبا،
نعتذر منك جدًا على التجربة غير المرضية اللي مريت فيها، ونتفهم تمامًا استيائك بخصوص تأخر تفعيل العضوية والتواصل حول المشكلة.
نؤكد لك إن هذا أبدًا مو المستوى اللي نطمح له في خدمة أعضائنا، وحرصنا إن كل عضو يحصل على الدعم بأسرع وقت ممكن.
حتى نقدر نراجع حالتك بشكل دقيق ونحل الموضوع في أقرب وقت، نرجو منك مراسلتنا على الإيميل:
[email protected]
وبإذن الله راح يتم متابعة الموضوع بشكل مباشر حتى يتم حلّه بالشكل المرضي لك.
رقية، فريق خدمات الأعضاء
Negative experience: Unfortunately the customer service is terrible. Signed up for flex because of the benefits, however, the customer service team won’t let me use the benefits and are now stating new rules which weren’t mentioned when I paid for the membership and when you speak to customer service about it, they just say no. Couldn’t get access the first day and refused to make any changes! I wouldn’t recommend
Hi, we sincerely apologize for your experience and any frustration caused. We fully understand your concerns and are committed to resolving this immediately. Please contact us directly at [email protected] so we can personally review everything, clarify your membership benefits, and address any issues. We truly appreciate your patience and feedback. Farah, Member Services Team, PureGym
Fantastic experience: I would recommend this gym a lot
Hey Amine, thanks for your rating! We’d love to hear more about your experience or anything we could improve. Your feedback always matters to us.
Zaid, Member Services Team
Fantastic experience: Great gym and very helpful staff. The gym has all the equipment.
Hey Kunal, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Yazan, Member Services Team
Fantastic experience: Very nice place and good people and employees
Hey Saif, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Farah, Member Services Team
Fantastic experience: i recommend this gym
Hello Ameen. Thank you so much for your kind review, we’re glad to hear you recommend our gym and it truly means a lot to us. We look forward to having you back soon. Farah, Member Services Team at PureGym
Fantastic experience: The gym is nice and invite friends to join
Hey Boda, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Yazan, Member Services Team
Fantastic experience: Amazing gym best in the area and top of the line equipment
Hey Adham, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Roqayah, Member Services Team
Fantastic experience: Good gym ! I recommend it
Hey Mahdi, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Farah, Member Services Team
Fantastic experience: I like the gym . Specially the ladies section is spacious and clean. Special thanks to coach boshra for her help, she’s very kind . And Dhiraj
Hi there Shroq, thank you for your great rating 5 stars! We’re happy to know you're satisfied with your experience. If you have any suggestions on how we can improve our services further, feel free to reach out anytime.
Obada, Member Services Team
Fantastic experience: PureGym Al Barsha is one of the best gyms in Dubai The facilities are always clean, the equipment is well-maintained, and the atmosphere is super motivating. It’s the perfect place for beginners. Thanks to Adrianna best employee there. She’s always friendly, professional, and ready to help with anything Her positive energy makes every visit better, and she genuinely cares about the members.
Hi Shaheen,
Thank you so much for your amazing 5-star review! We're thrilled to hear that PureGym Al Barsha feels like the perfect place for you, and that Adrianna has made such a positive impact on your experience. She truly is a star, and we’ll make sure to pass your kind words to her.
Your motivation means a lot to us, and we're here to support you every step of your fitness journey.
Wafaa, Member Services Team
Negative experience: I was a regular member but once I forgot my charger which was plugged in, came back in and there was no way they could find who took my charger. They dont even have cameras to check for something which dissappeared 1 hr ago. Other than that gym is good
Hi there Reshma, we’re sorry your experience didn’t meet your expectations. We’d love to hear more details so we can address it promptly. You can email us at: [email protected] and we’ll follow up with you directly.
Obada, Member Services Team
Fantastic experience: Its a good facility , the trainers are professional and helpful, the classes are good and the equipments are nice
Hi Hamad, we really appreciated your kind words about our coaches. We always strive to offer inspiring training, and your message gives us even more motivation to keep going. We’re proud of our dedicated team, and we’ll be sure to pass along your message. Hope to see you reach your goals soon!
Zaki, Member Services Team"
Fantastic experience: The most helpful and sweeties coach bushra
Hi there , we’re so glad you enjoyed training with coach bushra! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Mahmoud, Member Services Team
Fantastic experience: The best coach bushra
Hi, we really appreciated your kind words about our coaches. We always strive to offer inspiring training, and your message gives us even more motivation to keep going. We’re proud of our dedicated team, and we’ll be sure to pass along your message. Hope to see you reach your goals soon!
Khaled, Member Services Team.
Fantastic experience: Can u make ladies classes from 4:00 pm atleast people can attend the class after the work directly... Andriana coach is very good person and caring have a strong motivation skill which is very important to be a good coach Thanks to her ...
Fantastic experience: Excellent setup
Thank you so much for the 5 star review!
We're glad you liked the setup and appreciate your support!
Mahmoud, Member Services Team at PureGym.
Fantastic experience: Trainers are First Aid certified and supportive
Hi Julius, we really appreciated your kind words about our trainers. We always strive to offer inspiring training, and your message gives us even more motivation to keep going. We’re proud of our dedicated team, and we’ll be sure to pass along your message. Hope to see you reach your goals soon!
Mu'ath, Member Services Team.
Fantastic experience: I recently joined PureGym Barsha and I’m really happy with my experience so far. The gym is clean and spacious with enough cardio and strength equipment. The staff is friendly and helpful, especially for beginners like me who are still figuring out the machines. The atmosphere feels safe and motivating. Membership is reasonably priced compared to other gyms in the area, and I feel it offers good value for money. Overall, I’d recommend this gym to anyone looking for a well-maintained, beginner-friendly place to work out.
Hey Nikhila, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Obada, Member Services Team
Fantastic experience: Loving the Gym
Hello Mazhour ,
We sincerely appreciate your 5-star review! It’s always rewarding to see our efforts reflected in the satisfaction of our valued members. Your feedback drives us to keep improving and providing top-notch service.
Thank you for choosing PureGym, and we look forward to supporting you on your fitness journey!
Obada, PureGym Team.
Fantastic experience: The gym is amazing coach dennis was very helpful
Hi Hamdan, we’re so glad you enjoyed training with Dennis! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Rana, Member Services Team
Fantastic experience: The gym is very good and calm. Coach Dennis is amazing!
Hi there Ahmad , we’re so glad you enjoyed training with Dennis ! They work hard to support and inspire every member, and your words go a long way in encouraging them to keep it up. We're always here to support your journey.
Ahmed, Member Services Team
Fantastic experience: very clean gym , highly recommended fully equipped GYM . big thank to coach Dennis for his guidance. ask for him whenever you are here .
Hi there Majd, thank you for your great rating 5 stars! We’re happy to know you're satisfied with your experience. If you have any suggestions on how we can improve our services further, feel free to reach out anytime.
Khaled, Member Services Team.
Fantastic experience: Highly recommended gym, has very well equipment and is very clean. The staff is very friendly and overall it is highly recommended with really good prices!
Hi there Mohamad, your rating made our day! If you have more to share about your experience, we’d love to hear it and pass it on to the team. It really means a lot to have you with us.
Ahmed, Member Services Team
Fantastic experience: i advice people to join this gym its awesome
Thank you so much for your kind words and recommendation waseem! We’re thrilled to hear you’re enjoying your experience with us, and we can’t wait to keep supporting you on your fitness journey. Walaa, Member Services Team
Fantastic experience: The facilities are new and clean. Helpful coaches. Excellent staff. I definitely recommend this gym to my friends.
Fantastic experience: I RECOMMEND THAT GYM AND THE PRICES ARE SO GOOD AND CLEAN
Hi Zayed, your comment is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Zaki, Member Services Team
Negative experience: *1/5 stars* "Disappointing experience! Standing outside the gym and the scan isn't working. Wasting precious time. Needs improvement in their entry system. Hopefully, they'll get it sorted soon. Until then, it's a hassle.
Hi there, we’re sorry your experience didn’t meet your expectations. We’d love to hear more details so we can address it promptly. You can email us at: [email protected] and we’ll follow up with you directly.
Roqayah, Member Services Team
Fantastic experience: Had a lovely experience getting registered with no problems, Dennis was nice to assist me with anything!
Hi Maham,
Thank you so much for your kind words! We’re delighted to hear that your registration experience was smooth and that Dennis was able to assist you so well. We’ll be sure to share your feedback with him. It will make his day! Wishing you a great start to your fitness journey with us.
Roqaya, Member Services Team
Fantastic experience: The gym is new and the price is offerdable so i want to my freinds to join
Hey, your comment and recommendation is truly appreciated. We're always happy to be part of your fitness journey. Wishing you all the best in reaching your goals, we’re right here cheering you on!
Roqayah, Member Services Team
Positive experience: i mean the pictures says it all..
Hello, we’re sorry to see your 3-star review. Please contact us through our email address [email protected]
and share your experience with us so we can improve.
Mohamad, Member Support.
Fantastic experience: Dennis is Best gym trainer I’ve ever had He’s very professional and motivating and always makes sure I’m improving Highly recommend him to anyone looking for real results.
Hi Obaid, We're delighted to hear you've had a great experience with our coaches! We'll be sure to share your feedback with coach Dennis in particular. They put a lot of effort into creating a supportive and motivating environment for our members, and your kind words mean a lot to them. Roqayah, Member Services Team at PureGym
Fantastic experience: Very good gym good facility and good price very good coach I recommend coach dennis
Hi Mayed, Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Roqayah, Member Services Team at PureGym
Fantastic experience: Great gym! Very clean, very friendly staff!
Hello Austin, thank you so much for the 5-star review! We’re thrilled to know you’re enjoying our clean facilities, clean area, and friendly team. Your support truly means a lot to us, and we look forward to welcoming you back to the gym soon!
Mu'ath, PureGym Team.
Negative experience: Worst gym experience ever! The gym is extremely small and always crowded, with very limited space and equipment. What’s even worse is that they charged my card without any notice. When I asked why, they claimed it was in the “terms and conditions” — something they never explained upfront. This feels dishonest and unprofessional. I had such a bad experience from start to finish. Definitely the worst gym I’ve ever joined, and I do NOT recommend it to anyone.
Hi Alya,
We’re sorry the crowd affected your visit. Your comfort matters to us, and you can check live member count and peak times on our app to better plan your workouts. We appreciate your feedback and apologize for any inconvenience. We review all comments carefully to improve our services at each branch, and we hope your next visit is more enjoyable.
Khaled, Member Services Team.
Fantastic experience: I've been a member of PureGym since 2023, and I really like it because it’s not crowded and the ambiance is very comfortable. The coaches are friendly, and the classes are amazing. This is the best gym I’ve experienced so far in Al Barsha even though it’s a little bit far for me, I still go because it’s worth it. They also offer great membership deals, which is a big plus!
Hi Joanna,
thank you for sharing your kind words and positive experience with us! We’re thrilled to know you’re enjoying the comfortable atmosphere, friendly coaches, and amazing classes. It means a lot that you choose to come to us even though we’re a bit far, we’ll keep working to make every visit worth it. We also look forward to continuing to offer you great membership deals.
Refqah, member services team at PureGym.
Fantastic experience: Amazing help by coach dennis very kind and supportive
Hello Seif, Thank you for your excellent 5-star review! We are truly delighted to see that you’re satisfied with our services. Your feedback motivates us to continue providing an outstanding experience for PureGym members. We look forward to supporting you in achieving your fitness goals with strength and enthusiasm!
Yazan, PureGym Team.
Fantastic experience: Dennis the coach is the best! Nice gym
Thank you so much for your kind words Karam! We’re delighted to hear you’re enjoying the gym and appreciate your recognition of Coach Dennis, we’ll be sure to share your feedback with him. Walaa, Member Services Team at PureGym
Fantastic experience: Absolutely knackered after the Boot Camp group class (in a good way). Feeling the high intensity on my knees! Huge shoutout to Dennis for bringing the motivation and energy to the participants! Legend!
Hi, Thank you for your kind words about our coaches! We're thrilled to hear that they're making a positive impact on your fitness journey. We take pride in having a talented and dedicated coaching team, and we'll be sure to pass your compliments on to them. Ahmad, Member Services Team at PureGym.
Fantastic experience: Clean gym
Hello Ali,
Thank you so much for your wonderful review
We’re truly happy to hear that you’re satisfied with the cleanliness of the gym keeping our facilities clean is always a top priority
we sincerely wish you all the best in achieving your future fitness goals.
Wafaa, Member Services Team
Fantastic experience: I had an amazing workout hight intensity with coach Dennis I recommend to my friends
Hi Soulaima, We're delighted to hear you've had a great experience with our coaches! We'll be sure to share your feedback with Coach Dennis in particular. They put a lot of effort into creating a supportive and motivating environment for our members, and your kind words mean a lot to them. Yaseen, Member Services Team at PureGym
Fantastic experience: Very good gym and coach
Hi rashid, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the gym and the coaching experience. Your support means a lot to us, and we look forward to seeing you crush more goals with us! Farah Member Services Team at PureGym
Fantastic experience: Coach dannys is the best and the gym is so good also the prices are so affordable.
Hi Majid, Thank you so much for your kind words! We're thrilled to hear you're enjoying your time at the gym and that Coach Dannys is making a great impact. Your feedback means a lot to us! Roqaya, Member Services Team
Fantastic experience: Had a free trial here, equipment is high quality, it’s fully contactless and prices are very competitive
Hi, Thank you for sharing your experience! We're glad you enjoyed the free trial and appreciated the high quality equipment and contactless setup. We strive to offer competitive pricing while maintaining top standards, and it's great to know that this was reflected in your visit. We look forward to welcoming you again soon! Farah, Member Services Team at PureGym
Fantastic experience: جميل جدا وهادئ متميز بجودة الأجهزه وفعاليتها
مرحبًا صدام،
شكرًا لك على تخصيص الوقت لترك مراجعة 5 نجوم. نحن نقدر كلماتك الطيبة ويسعدنا أننا قد وفقنا في تلبية توقعاتك. دعمك يلهمنا للاستمرار في تقديم أفضل خدمة ممكنة. نتطلع إلى مساعدتك أكثر في تحقيق أهدافك الرياضية.
خالد، فريق بيورجيم.
Negative experience: The membership cancellation process is a HEADACHE and HORRIBLE. I couldn’t login to my account for 2 DAYS because of an issue with THEIR system. So when I finally contacted them 1 day before my membership renews and I asked them to cancel my subscription, they said it’s too late and they will charge me 199dhs. I’ve never seen any other gym have this stupid rule. The gym itself is fine and the quality is not bad, but BE CAREFUL BECAUSE THEY WILL TAKE YOUR MONEY IF YOU DON’T READ THEIR CONDITIONS!
Hi Fatima,
Thank you for your kind words about the gym and the quality of the equipment, we're glad you’re enjoying your fitness experience. We're sorry for the issue you faced with membership cancellation. Please note that cancellations are done by contacting us, following the policy through our website:
https://uae.puregymarabia.com/terms-conditions/
For any inquiries, please contact us via email at:
[email protected]
Refqah, Member Services Team at PureGym.
Negative experience: The online service is very bad and also very complicated and giving discount codes that aren’t working..
Hi, We're truly sorry to hear about your experience with the online service and the issues you faced with discount codes. This isn’t the experience we aim to provide. We appreciate your feedback and will share it with the relevant team for review and improvement. If you can share more details or let us know which code didn’t work, we’d be happy to assist you further and make it right. You can also reach out to us directly at:
[email protected] Rakan Member Services Team.
Positive experience: Don't be fooled by the good reviews the coaches ask the members to write it infront of them anyways im not hating on the gym the equipment is basic matrix you'll find in every gym my issues are the changing room and showers its the worst ones in this entire country and im not exaggerating its always dirty the showers are broken old theres no hooks to hang your bags it smells its small and tight and theres no hot shower the gym is always packed and you'll be waiting a few minutes to use a machine theres no free water if you buy the plus membership you only get to use the yanga water twice and theres a 30 minute grace period to wait dont bother getting the plus membership if they fix there showers and make it a bit more comfortable or renovate instead of having a weird tub that's never clean this gym would've been a 5/5 in my opinion I prefer the nad al sheba branch because there's free parking and theres no parking in the barsha one its 4 dirhams per hour which is an extra 240 dirhams per month if u park for 2 hours u can get a way better gym membership for that price i have no problem with the gym other then the shower even the parking u can come after 10 and use it but the shower and changing room definitely needs to be worked on for this gym to be a dubai standard gym
Thank you for your feedback, Hamza. We're sorry your experience with facilities, showers, crowding, and water access didn’t meet your expectations. Your input is valuable, and we’d love to assist you further. Please contact us at [email protected] so we can support you directly. Suhib, PureGym
Fantastic experience: Good price,clean facility,lots of machines. Highly recommended
Hi Marine, Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and find the price good, the facility clean, and the variety of machines plentiful. Your recommendation means a lot to us!
In the meantime, we sincerely wish you the best in your future fitness goals.
Gharam, Member Services Team at PureGym
Fantastic experience: Amazing gym heard about it from Instagram and only paid a very low amount compared to other commercial gyms friendly staff like coach Dennis and amazing people helped me when my form was wrong
Hi Maryam,
Thank you so much for your amazing feedback! We’re so glad to hear that you found great value in your experience with us and that our team, especially Coach Dennis, made a real difference. It's always wonderful to know our members feel supported, especially when it comes to form and guidance. We’ll make sure your kind words reach the team!
Refqah, Member Services Team at PureGym
Positive experience: Gyp is good in heneral. Some equipment have one number. Need to increase minimum 2 numbers
Hi Hajj,
Thanks for your feedback we're happy to hear you're enjoying the gym!
We appreciate your comment about the equipment. Our team regularly checks and maintains the machines. We understand how important it is to have enough machines, and your suggestion is noted.
If you have any concerns, feel free to speak with the staff at the gym or contact us at:
[email protected]
Gharam, Member Services Team at PureGym
Fantastic experience: Thanks captain Dannis
Thank you so much for your kind words Asim! We truly appreciate your support, and we're glad to hear you had a great experience with Captain Dannis. We'll be sure to pass along your thanks! Looking forward to seeing you again soon! Walaa, Member Services Team at PureGym
Fantastic experience: I recommend this gym to my friends. The rate is affordable. There is a floor for woman only
Thank you for the review Meryem Kamal! Great to see you enjoying the gym. Yaseen, Member Services Team at PureGym
Fantastic experience: Coach denis is so good
Hello mohammed, Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with Coach Denis, We’ll be sure to pass along your kind words! Mahmoud from the Pure Gym Team.
Fantastic experience: Adriana is always friendly, professional, and helpful. Great energy and excellent service every time.
Hi Salman, thank you for your kind words about our coaches! We're thrilled to hear that they're making a positive impact on your fitness journey. We take pride in having a talented and dedicated coaching team, and we'll be sure to pass your compliments on to them. We’re especially glad to hear your feedback about Adriana, her friendly attitude, professionalism, and consistent support truly reflect the values we aim for at PureGym. Narjes, Member Services Team at PureGym
Fantastic experience: Excellent gym especially the ladies only classes
Hello Sana, Thank you for taking the time to leave us a 5-star review. We truly appreciate your kind review and are delighted to know that we met your expectations. Your support inspires us to continue providing the best service possible. We look forward to assisting you further in achieving your fitness goals. Khaled, PureGym Team.
Fantastic experience: One of the best and cleanest gym with nice machines, I recommend
Hi, Thanks for taking the time to leave this review, we always appreciate member feedback. It's great to hear you find our gym one of the best and cleanest, and that you enjoy the nice machines we offer. In the meantime, we sincerely wish you the best in your future fitness goals. Gharam, Member Services Team at PureGym
Fantastic experience: I can't recommend Coach dhiraj and coach enough! His knowledge, dedication, and approachability make every session with him a great experience. 5 star is low for coach dhiraj and Dennis Lost weight and gained muscle with my time with him in the gym And helped me continue my way in the gym
Fantastic experience: Dennis is my personal trainer he is amazing helped me in achieving my goals very helpful and a good human being will be continuing with him …. Will be recommending him to all my friends. The facilities are clean and rate is so affordable. Highly recommended
Hello Samar, Thank you so much for the amazing 5-star review! We’re thrilled to hear that all our coaches, including Captain Dennis, are bringing so much energy and motivation to your workouts every day. They truly care about helping you reach your goals, and your feedback means the world to us! Keep up the great work! Khaled, PureGym Team.
Fantastic experience: my favorite gym in dubai! clean and simple
Hi Sarah, Thank you so much! We're thrilled to be your favorite gym in Dubai. We’re glad you appreciate the clean and simple atmosphere, we look forward to seeing you again soon! Farah , Member Services Team at PureGym
Fantastic experience: Nice and clean good stuff friendly
Hi Hamad Alawi, Thank you for taking the time to leave this great review! We’re so happy to hear that you’re enjoying the clean facilities and the friendly team. Our goal is always to provide a welcoming and high quality fitness environment for all our members. Gharam, Member Services Team
Fantastic experience: Great gym, always clean and Dennis is always there to help and guide you. He is kind and very helpful.
Hi Sarah, Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in, and do so in a clean and friendly environment. We're really happy to hear you enjoy using the gym and that Dennis has been kind and helpful, we'll be sure to pass on your kind words to Dennis! Refqah, Member Services Team at PureGym
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