Fitness First Mirdif City Center

Fantastic experience: Veronica is the very efficient and very very smart.and helpful. I I’m a member since 2010 and I love coming to the gym.

Fantastic experience: My partner and I inquired at the gym and the receptionist named Abdul, even though he was very busy at that time, still accommodated us well. He was great at explaining about the facilities, classes, and membership plans. Im gonna recommend this gym to my friends because of the environment and a friendly staff. Special mention to those guy name Abdul. Such a nice person.

Fantastic experience: Dear ff I would like to thank and acknowledge the professionalism of one of your receptionists. I don't know his name but he is wearing eyeglasses he is so very friendly and knew the answer to every question my partner and I asked.

Negative experience: The gym is big but the machines are very outdates and there is no machines for every level of the body also the dumbbells are not available only two sets of every weight is available which is not enough at all at a very crowded gym. And Butterfly curls machine not available My ID in the gym : AE452242

Fantastic experience: Im Abdo darwish iven been coming to the gym cause of the environmet as al staff are very nice specially.Veronica is very active and respect the customers by greetings them coming in and with a smile face

Negative experience: This review is based on my experience utilizing Fitness First at Mirdif City Center for the previous 4 months. Overall review. Poor Value for the huge amount of money you have to pay. Spacious. Fitness First at Mirdif City Center is a very spacious fitness center but crowded during peak hours. Huge selection of Equipment. Large selection and variety of equipment, some are old and squeaky. Ridiculous Cost. It is very expensive. Value for money is very poor. Convenient Working Hours. They are open almost 18 hours a day except on Fridays. High Noise level. Although most users are using their own audio entertainment systems (smart devices and headphones), the management insists on keeping the volume of overhead speakers very high that interferes with the quality of your experience. Shower Area. Showers need to be updated. Small flying insects plague the first-floor shower area. Some water outlets are rusty (for example. see the second restroom on the second floor in the male section). Cleanliness?? I can't say it is a clean facility. Cleaners need a lot of training in this regard. Friendliness??!! Overall staff were unfriendly, except for the receptionists, who were very friendly. Trainers are even hostile (passive aggressive), especially if you don't subscribe to their paid services. CCTV in the locker area !!! I find it very strange to have CCTV system in this area. Telemarketing. Their sales reps will call you anytime convenient for them to disturb you with their offers. Selling your information. Few days after signing in and stating that my goal was to reduce my weight, I started receiving these SMS messages on my phone marketing local weight reduction products and services. Coffee Machine. When I started, a coffee machine with a nice selection of hot drinks was available. Over the last four months, the machine was not working most of the time. Lately, the machine was made to dispense hot water only.

Negative experience: Absolutely disgraceful behavior at Fitness First. A staff member named Veronica screamed at my 19-year-old sister like a bully, humiliating her in front of others and leaving her in tears. This is not just unprofessional — it is abusive, unacceptable, and shows zero respect for paying members. No young woman should ever be traumatized in a gym environment by someone who is supposed to represent the brand. If Fitness First allows employees like this to behave with such aggression, then it raises serious questions about their standards and management. I strongly warn others — if this is how staff are trained to treat members, this gym is unsafe and unworthy of your trust.

Negative experience: Don’t waste your money here —spend a little more at fitnglam or wellfit where at the very least you’ll receive honesty, quality, and RESPECT in return. The reception staff have poor attitudes, often raising their voices at YOUNG members. Pricing is frequently changed without transparency depending on the customer. The facility itself is poorly equipped, with very few machines available compared to what is advertised. While I will say the personal trainers and cleaning staff are kind and respectful, the overall environment created by the front desk and management makes the gym an unpleasant place to be. My siblings, friends, and I were all registered here, and we have collectively decided to leave due to the repeated negative experiences.

Negative experience: I would like to file a complaint against the reception staff of this branch. I will not mention any names. In June, I applied to freeze my membership. At the same time, as I was moving to a new location, I also applied to upgrade my membership to another branch. However, whether due to miscommunication or a mistake made by the reception, my membership became unusable in August, and they also refused to provide the upgraded membership for that month. This completely wasted my membership and my time. The reception said they would contact the company and get back to me, but no feedback was ever given. In the end, when I approached another branch, the only response I received was a repeated statement: “We cannot allow you to access this location.” I simply cannot imagine how, as a paying member, I can be refused the ability to upgrade my membership. Does the company leadership have KPIs for rejecting customers and creating as many obstacles as possible? This is not just a reception issue — it shows a complete lack of customer care. I strongly advise anyone with similar requests to keep voice or written records of all communications, to avoid being subjected to the same malicious treatment.

Negative experience: The worst gym ever. The trainers are extremely unprofessional. Don’t go there , you will lose your money not your weight.

Fantastic experience: A Great experience with fitness first , big gym and contains all the equipments we need. Big shoutout to Marria, the lifeguard at the gym pool! She's super friendly, always watching out for everyone, and makes the place feel safe and welcoming. Really appreciate her!

Fantastic experience: Veronica is an amazing saleswoman. She is very cheerful helpful and very active , very genuine, punctual, love dealing with her , she is the only one who could take my money with a big smile on my face. God Bless you

Negative experience: Im very upset from what im facing now Already called 1 month before and informing that i want to freeze due to a health issue And i send email And still till now trying to deduct the payment from my account Calling them and no response and no reply Thats not professional

Fantastic experience: Adly is a very good instructor, polite, and helpful Ambiance of his class is totally excellent. All the best

Negative experience: Unacceptably crowded. Th coach is having 3 people at a time, one by one on the same machine. Always drama with machines. So because one trainer can have a bunch of people, others have to wait forever. Even between sets people don’t move from machines. Manners of the trainer - zero

Fantastic experience: Appreciation for support - Veronica Myself Ramesh, member of the Fitness First gym from May 2023. I recommend the gym for fitness lovers as it is value for Money. I would like to put on record the professional services extended by Veronica working at Mediriff gym branch reception. She is always smiling and extends support for any query. My wife Rama who accompanies me as VIP guest on weekends also appreciates the kind heated welcome of Veronica. Overall a good environment at the gym.

Fantastic experience: جميل جدا وخاصه الاستقبال فيرونيكا كتيير نشيطه ودائما تحب المساعده ودائما مبتسمه ..وتحب عملها جدا

Positive experience: Regarding the swimming which for mixed days i need from the gym to informed specially males to wear the swimming cloth for the top as well ! It needs as they are swimming in the same days for the kids so please informed them before …

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I've been training with Rayees, and I can confidently say he's one of the best in the field. He's professional, motivating, and truly passionate about fitness. What really sets him apart is his willingness to help everyone, not just his own clients. He’s always ready to answer questions and offer support to anyone at the gym, which shows his dedication and humility. You're the best, Rayees! Keep inspiring.

Fantastic experience: Friends staff & different options of equipment.

Positive experience: My fav place

Fantastic experience: Special thanks to the trainer Henok. He is taking care for our fitness process so well. 100% recommended.

Fantastic experience: The best Afro dance class in all UAE with the best teacher (Nigerian fitness teacher) with such a good vibe. Only in Mirdif city center. His classes are always full as they are really fun and we sweat a lot! Amazing cardio. The gym itself is good, big and includes an indoor pool for aqua gym, which is great!

Fantastic experience: Today was my first aqua Zumba class and I loved it. The coach Amira Majdalaweh was absolutely lovely. It’s a thorough workout but at the same time so much fun. Look forward to many more classes with Amira

Fantastic experience: Amazing workouts. I loved the attention and focus given to each memeber in the class and technique is enforced! Thank you. Love to do more group bootcamps with you coach Ted

Fantastic experience: Thank you so much, Coach *Lizzy Achieng Obonyo*, for your dedication and amazing energy! Even though there were only two of us in the class, you didn’t cancel or hold back—you gave it your all and pushed us to do our best. Your passion and professionalism truly make a difference. I appreciate you deeply!

Fantastic experience: Great Rush Total body class given by Theodore, the gym is very nice and well kept.

Fantastic experience: Theodore reyes is the best coach i love Rush total body

Fantastic experience: Excellent trainer Theodore Reyes!

Fantastic experience: We had a fantastic experience with Emmanuel as our daughter’s swim instructor. Not only did he teach her how to swim, but he also helped her build confidence in the water—something we’re incredibly grateful for. His patience, encouragement, and clear teaching style made all the difference. It’s been amazing to watch our daughter grow more comfortable and proud of her progress after each lesson. Highly recommend to any parent looking for a supportive and skilled swim instructor!

Negative experience: The person at the front desk asked me to register to use the class even knowing that I am not a member . Then after trying 10 minutes for registration he told me that I couldn’t do it through the app.

Fantastic experience: The staff here has been incredibly helpful and supportive throughout my fitness journey. I recently took a big step and got my first personal coach to push myself beyond what I could do alone. With Rayees’s guidance at the gym and consistently following his meal plans, I’m thrilled to share that I’ve lost 9.5kg in just under two months (April 1st: 93kg → May 24th: 83.4kg). Huge thanks to Rayees for continuously pushing me to become healthier, stronger, and more confident every single day!

Positive experience: My 2nd home lol. Love this gym.

Fantastic experience: I've been training at Fitness First Mirdif for a while now, and the experience has been nothing short of fantastic. The facility is well-equipped, clean, and has a motivating atmosphere that makes working out enjoyable. A special shoutout to my personal trainer, Rayeez – he's truly exceptional! His knowledge, dedication, and personalized approach have made a huge difference in my fitness journey. He takes the time to understand my goals, pushes me to do better every session, and ensures that my workouts are both effective and safe. Thanks to Rayeez, I'm seeing real results and feeling stronger every day. Highly recommend him to anyone serious about achieving their fitness goals!

Fantastic experience: My son improve his abilities on the water and also his confidence. Coach Emmanuel is very patient with kids and has excellent knowledge of the swimming methods.

Fantastic experience: I started my personal training sessions with Alfina about two months ago and I have progressed quite a lot. Coming to the gym used to be very boring and I honestly had no interest in it. But taking these classes with Alfina has changed that. I had mentioned to Alfina in the beginning that I’m not interested and I need to do different exercises to stay consistent. So Alfina made sure I was consistent and even helped me achieve my fitness goals. Other than that, she is also very friendly which gives our sessions a positive vibe.

Fantastic experience: Coach Alfinaa the best and kindest coach in the world i have tried a lot of trainers with no results . She is the best and following up with me every day . Thank you coach love you

Fantastic experience: Best fitness centre near Mirdif. And Alfina is one of the best trainers they have, she is very responsible, dedicated and disciplined. Have seen results in short time due to her individual and customized training methods. The Gym environment is good and equipments are always neat and clean, they sanitize it properly.

Fantastic experience: The staff are very friendly especially Joel from reception his very accomodating.and very pleasant.Gym is nice and big.i would recommend to my friends.

Fantastic experience: The gym is always clean, well-equipped, and organized, which makes every workout experience smooth and enjoyable! Coach Ray is highly motivating, knowledgeable, and adapts workouts to suit individual goals and fitness levels. Ray create a positive and encouraging training environment that keeps me coming back.

Fantastic experience: Very good gym , specially coach Rayees , he used to help me for work out and diet plan

Positive experience: Having a great experience with FF MCC! Really loving the atmosphere, people and energy. The coaches are super supportive, and the entire staff is very friendly. Currently a part of Coach Henok and Arafat's group classes and surely having a lot of fun!

Fantastic experience: Special thanks and appreciation to Henok , such an inspiring instructor , professional, enthusiastic, motivating , he always making sure everyone is satisfied, giving his best on each and every session , one of the main reasons why we go to fitness first. Much love and respect .

Fantastic experience: One of the Best coach Mr Henok , very focused and punctual… WISH YO HAVE MORE OF HIS CLASSES

Fantastic experience: Specially dedicated to Heinok, the coach and great mind behind our Bootcamp class. Always devoted to his craft and innovative in the sessions making sure repetition isn’t leading to boredom. Class always entertaining and great music ambience and camaraderie and atmosphere. Amazing job, keep up the good work!

Fantastic experience: Very happy with my gym choice. A great place to workout with some top notch trainers and group class instructors. A special mention to Coach HenokBootcamp Tuesday & Thursday classses are always full as we are treated to a wide range of exercises & workout routines. Coach Henok is always on hand to push us to higher levels of performance or offer low-impact options, if needed. Really appreciate his wealth of knowledge on fitness.

Fantastic experience: I’ve been training with coach Henok for a while now, and I couldn’t be more impressed! He gave me an amazing session focused on rush training, and his support throughout was top-notch. Very professional, knowledgeable, and most importantly, a genuinely humble person who truly cares about your progress. Highly recommend him to anyone looking to push their limits with the guidance of someone who knows what they’re doing!

Fantastic experience: Absolutely love training here! The gym is well-equipped, clean, and spacious. Special shoutout to my personal trainer, Raees—his expertise and guidance make every session effective and motivating. The group classes are dynamic, and the locker rooms are roomy and well-maintained. Great overall vibe.

Fantastic experience: Coach Ray is an excellent coach and trainer and knows how to confidently discipline and put you back on track

Fantastic experience: I would like to thank Ray, my personal trainer, for his dedicated support and guidance during my workouts. His passion and motivation have truly inspired us to adopt healthier eating habits and stay consistent with our exercise routines. Thanks to his efforts, we’re seeing great improvements in our body shape and overall well-being.

Fantastic experience: My age is 78 and Mr. Anwaar is a very good coach to me , he is helping me with fitness for my age and while being careful of my injuries.

Fantastic experience: I’ve had a great experience training at the Fitness First Mirdif branch. The gym is well-equipped, clean, and has a friendly atmosphere. A special shoutout to our trainer, Raj — he’s professional, knowledgeable, and truly motivating. His workouts are tailored to our goals and fitness levels, and he always pushes us to do our best while keeping the sessions fun and effective. Highly recommend both the gym and Raj if you’re serious about getting fit!

Fantastic experience: The best workouts with the best couch Johnny

Negative experience: Extremely annoying by trainers they are bothering members for subscribing their packages pls top them pls stop their annoying let then leave us alone ,we had enough from the place smell plus the broken machines the out if services machines the cockroaches

Negative experience: I have asked reception for a swimming instructor to call me back over 4 times and waited over a week with constant reminder - no call back or update Service is very poor and very disappointing

Fantastic experience: Your workouts are always good and best way to stretch out and I really appreciate how you push me while the two days of training section. It helped me lot to continue.

Fantastic experience: Its amazing day as Veronica receptionist helped me for logging in my phone as its not sorking to book a classes and we found out thstci have to update my phone as well and she did it all for me thanks to her

Fantastic experience: رائع

Negative experience: The gym’s cleanliness is lacking, with outdated equipment. During peak hours, it’s overcrowded, leaving little space to train.

Negative experience: very bad fitness club

Negative experience: The place needs an upgrade ⬆️️✨

Negative experience: Highly unprofessional management on floor. During taking membership they offer 2 PT sessions and after giving 1 PT no one cares for 2nd session if someone is giving or no! No trainer available on floor to give support or helping even after requesting on reception area. People has to wait for 15 to 20 mins even then no one cares to check if someone approached you or no. Cant expect this from fitness first platinum gym. Team really need to brief about the customers service after clients take membership. Just waiting to finish off my membership wont recommend any of my dear ones. Gym is good overall but no one is interested to help you if required untill you take Personal training. Very annoying after giving such expensive fees. Kindly get back to me whosoever is taking feedbacks.

Fantastic experience: Veronica is really helpful, she helped me find my missing wraps that I couldn’t find for over a week.

Fantastic experience: Veronica very nice customer service provided specially on how she assisted me on my stuff for lost and found highly recommended gym placed as well

Negative experience: Not friendly staffs at all

Fantastic experience: I want to thank coach André (swimming instructor) for his serious effort. He made my son likes to go swimming. I see my son's level improving. Coach André. Thank you so much. Abderrahmane ' parents.

Fantastic experience: Thanks so much for your help and patience Really good hospitality myla

Fantastic experience: Very friendly and polite.

Fantastic experience: Hello am a uk personal trainer how can I apply to work there please I heard so much good reviews thank you..

Fantastic experience: Joined this gym recently, staff is always ready to help you, the area for workout is tidy and the swimming pool is great

Fantastic experience: Excellent training by George at Mirdiff city center. Pushed to my limits every time. Feeling better physically and now getting plenty of sleep

Fantastic experience: One of the best places to work out. Great facilities with economical prices ✨️

Fantastic experience: I have been a member in fitness first Mirdif from a year. Its one of the best gyms in Dubai. You get more than you paid for. The equipments are up to date. The gym is always neat and clean. They take good care of hygiene. The staff are very friendly and helpful specially Myla who is always there to support. Don’t hesitate to sign in.

Fantastic experience: Great gym , nice , clean environment.. big thanks to Craig , Armi and Myle for assistance, they are so kind and helpful.

Positive experience: The gym is also good, with the right equipment for a good workout. The front desk is always friendly and welcoming as a member of 5 years, especially abdulwahid.

Negative experience: it's far lower standard than other gyms in dubai compared to wellfit etc. The machines are very old even some dont have wait listed plus most of the time are out of order, especially leg press, rest rooms are also smelly and too much mosquitoes in rest rooms and in changing area even green carpet of gym floor need replacement

Fantastic experience: personal trainer Rizwana: she´s very strong and demands a lot, but that´s perfect, despite rigorous training, we can have fun and I would like her to push me every day :-) Thanks for all !!! I recommend Rizwana completly !!! She´s perfect for all stages of finess.

Negative experience: قديم جدا جدا جدا ورائحة المكان كريهه للغاية ومخازن الملابس مكسره اعتقد منذ تاسيس هذا المكان حتى اليوم لم يتم تجديد اي شى من اجهزه ومرافق العامة

Negative experience: They used to have boxing bags inside the studio and they removed it. Although we requested many times to return them ; they didn’t.

Fantastic experience: مكان كامل بكل الاجهزه .. يا ليت بس تزيدون عدد اماكن تغير الملابس بالدور الاول وتزيدون كلاسات النساء فقط ، شكرا

Fantastic experience: Perfect for fitness ever since I join fitness first mirdif city center. From the area, coaches and receptionist stuff specially veronica she is very friendly and easy to be with in general. Overall she is very focus when it come to manage the renewal of my membeship. She wont stop till she get her job done but every body is very generous and helpful.

Fantastic experience: Coach Reny is an excellent swimming instructor. His patience is outstanding; he gives full attention to his students by understanding their fears, analysing their movements in order to correct and teach swimming techniques in ways that are easy to understand and grasp to drive successful outcomes and make learning how to swim, fun!

Fantastic experience: Coach Reny is an excellent swimming instructor. His patience is outstanding; he gives full attention to his students by understanding their fears, analysing their movements in order to correct and teach swimming techniques in ways that are easy to understand and grasp to drive successful outcomes and make learning how to swim, fun!

Negative experience: A good gym, has all the equipments, but gets ruined from all the obnoxiously loud people who go there. Too many people throwing weights around on the ground, singing out loud, dropping heavy weights from high distances on machines and in turn ruining these machines. The staff don’t do anything to address these issues so I had to switch to another fitness first branch and that one doesn’t have any of these issues.

Fantastic experience: He is the best

Fantastic experience: Good and professional swimming coaches. Special mention to Reny who made master proper swimming technique

Fantastic experience: My kids are having swimming classes here with Ms Nassab for 2 years, she is an excellent tutor, my kids enjoyed studying with her! Thank you

Fantastic experience: Bravo to coach Henok for his professionalism, knowledge and hard work in every session!! Every workout has its purpose, very engaging sessions and amazing atmosphere

Fantastic experience: Excellent trainer helped get back in to the gym after 9 months out. Highly recommend Anwaar

Negative experience: So many machines are out of service from long time. Eve after reminding several times no outcome. The protein bar operates as they wish. No proper timings. Can’t rely on post workout drinks. Better carry your own shakes.

Negative experience: Most of the machines old and out of service?

Fantastic experience: Every experience at the Mirdiff Branch has been positive for me. Veronica at front desk is always friendly; warm and willing to help. I love all the staff especially Veronica who are so friendly; positive and professional.

Fantastic experience: Nice gym, spacious and staff are friendly

Fantastic experience: I had a good time with Veronica in Fitness first MCC.She is so sweet and helpful

Negative experience: Very disappointed in this GYM. The swimming pool water is insanely cold and despite multiple complaints the staff says they have fixed it however it’s still VERY cold. I got sick over 4 times because of how cold the water was. So many people have complained about it too but the staff keep insisting that the water’s temperature is 30 degrees when in reality its as cold as 15 degrees. Also the ladies locker room in the second floor has cockroaches and it gets inside your gym bag and infests your house. I have made multiple complaints about them getting an exterminator yet the cockroaches are still there. Also the ladies gym upstairs has an issue with the AC every few weeks it stops working and the gym never notifies us about the AC situation which ends up costing us to workout in the heat. Horrible staff treatment and the management should be changed. PS: The AC in the ladies gym is working properly now after complaining about it for a whole month but its working fine so thats a plus. Highly regret joining this gym.

Fantastic experience: Veronica at the reception is truly exceptional! Her kindness and warm demeanor make every visit to the gym a pleasant experience. I deeply appreciate how she always greets me and my mom with a cheerful smile every morning and makes us feel valued. She’s incredibly helpful and ensures we have everything we need without hesitation. Her positive energy creates such a welcoming atmosphere—thank you, Veronica, for your outstanding hospitality!

Fantastic experience: Perfect, great coaches big thanks for coach George.

Positive experience: Good facilities. Expected the gym for platinum level to be much neater and cleaner like the Palm Jumeirah facility. Showers need to be updated big time.

Fantastic experience: Yoga classes by Gowri Ganesh is amazing, the best ever you can experience ❤️

Fantastic experience: Fitness First Mirdif City Center is very good and well organized. Special shout out for Ameera, the Personal Trainer, she is knowledgeable, focuses on details and understands the person’s needs to reach the required target. Thank you Ameera !