FitnGlam Women’s SuperClub Mirdif

Information about FitnGlam Women’s SuperClub Mirdif
Opening hours
- sunday: 7h-22h
- monday: 6h-23h
- tuesday: 6h-23h
- wednesday: 6h-23h
- thursday: 6h-23h
- friday: 6h-23h
- saturday: 7h-22h
Our comment from FitFit UAE about FitnGlam Women’s SuperClub Mirdif:
FitnGlam Women’s SuperClub Mirdif, located in Dubai, United Arab Emirates, is a premier ladies-only gym known for its friendly atmosphere, cleanliness, and extensive range of facilities. Visitors have praised the gym for being very organized and well-maintained, with a variety of high-quality equipment. Many have particularly highlighted the positive experiences with personal trainers, such as Rasha, Laura, and Srishti, who provide encouragement and customized workout plans that help members achieve their fitness goals.
Some of the highlights that users appreciate include:
- Friendly and Professional Staff: The trainers and staff are described as supportive, attentive, and dedicated to helping clients reach their goals.
- Clean and Well-Equipped Facilities: The gym is praised for its clean machines and well-maintained environment.
- Diverse Classes: Members enjoy a variety of classes offered, including Pilates, Yoga, and Dance, which cater to different fitness levels.
- Community Atmosphere: Many members feel a sense of belonging and community within the gym, making it feel like a home away from home.
However, some users have noted areas for improvement, such as:
- Class Policies: There have been instances where members felt the class policies could be more accommodating, particularly regarding seating and timing.
- Facilities Space: A few comments highlighted the need for a larger prayer room and more equipment to accommodate the growing membership.
Overall, FitnGlam offers an exceptional environment for women seeking to pursue a healthy lifestyle, with a supportive team and engaging programs that make fitness enjoyable.
Services, Machines and Guided Classes
FitnGlam Women’s SuperClub Mirdif: Opinions
Positive experience: I came to check your schedule and if it’s match my schedule I will be join. But for Ching schedule I should download application. No information on website . No any paper. Only app. I don’t want to download it just to check what programs do you have and how I can spend my time training while my child does hockey twice a week or 3 times a week . Probably I’m not your member .
Negative experience: المفروض يا إدارة إذا فيه تغيير لأوقات الجيم ترسلون لجميع المشتركين … مش نحضر إلى الجيم الساعه 7 و عقب نعرف انه الجيم بيفتح 9 …. حتى لافته على الباب ماشي …. جلست انتظر و بعدين عرفت انه ما راح يفتح إلا 9
Hey Fatma,
Thank you so much for taking the time to leave such a glowing review! We love to hear about your positive experience at our ladies-only gym.
We're grateful for your support and look forward to continuing to exceed your expectations in the future.
Thank you for being a part of our beautiful community.
Fantastic experience: I’m so grateful for the pregnancy training program with coach Jaqueline! It truly helped me stay active and healthy throughout my pregnancy. I noticed a big boost in my energy, better posture, and I felt more confident in staying fit in a safe way. The workouts were gentle yet effective, and I loved how they were adapted to each stage of pregnancy. Thanks to this training, I’ve built healthier habits that I’m carrying forward even after pregnancy. Highly recommend to any mama-to-be!
Hi Sheikha,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: Best place for ladies! Atmosphere and facilities are amazing. Each class is full of energy. Many activities and master classes also happening at the gym. Convenient location and parking availability.
Hi Ekaterina,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Positive experience: التجربة للأسف لا تعكس مستوى جيم محترف. رغم إن المكان نظيف وراقي، إلا أن العيوب كثيرة: • السعر مبالغ فيه وزاد مؤخرًا بدون سبب. • الكلاسات دائمًا فل، والتأخير حتى لدقيقتين يمنعك من الدخول. • المساحة صغيرة والأجهزة دائمًا مشغولة. • الموظفين غير لطيفين في التعامل. بشكل عام، السعر لا يعكس حجم المكان ولا مستوى الخدمات Unfortunately, the experience does not reflect a professional gym. While the place is clean and looks classy, there are several issues: • The price is very high and recently increased without a clear reason. • Classes are always full, and if you’re even two minutes late, you’re not allowed to join. • The space is very small, and the equipment is almost always occupied. • Staff are not friendly. Overall, the price does not match the size of the gym or the quality of services provided.
Dear R Nuri,
Thank you for sharing your feedback. FitnGlam is designed as a luxury SuperClub for women, bringing together world-class facilities, exclusive boutique classes, and a supportive community. With high demand and our commited members, classes and equipment can be busy, but our team is dedicated to guiding members and ensuring the best possible use of the space.
We remain committed to delivering the quality, service, and empowering environment that define the FitnGlam experience.
Best regards,
FitnGlam
Negative experience: I have been a loyal member of FitnGlam since 2021, but several things have happened over the past five years that made me rate it only 1 star. 1. The prices have been increasing drastically—by more than 50%. 2. The classes are always fully booked. Even if you try on Thursday, when new classes open, they show as fully booked and you end up on a waitlist. 3. On the rare occasion that I do find an available slot, it’s very frustrating that if I arrive just 5 minutes late, they don’t allow me to enter. As a paying member, I sometimes go entire months without being able to attend because everything is full. 4. Parking has become extremely crowded, especially after 5 pm. It’s very difficult to find a spot, even in the basement. 5. The staff at FitnGlam are not helpful with complaints. They don’t treat member concerns as challenges that need solutions; instead, they give off the impression that “this is just how it is.” 6. The facility itself is not that big, yet they allow too many members inside, which makes it feel overcrowded—especially at the Mirdif branch. That’s why I can no longer recommend FitnGlam in Mirdif, even though I used to be very happy with it. I also know that many Emirati women support the gym, but unfortunately, the management does not seem to support members when it comes to complaints. Thank you Amna
Dear Amna,
Thank you for being a loyal member of FitnGlam since 2021 and for sharing your detailed feedback. FitnGlam is built as a SuperClub for women, offering premium facilities, world-class boutique classes, and a vibrant community that continues to grow. With this growth, demand for classes and facilities is naturally high, and we remain focused on refining the member experience to ensure accessibility and comfort for all.
We value your perspective as part of our community and are committed to delivering the highest standard of service, quality, and empowerment that defines FitnGlam.
Best regards,
FitnGlam
Positive experience: The gym is so full to the point where u have to wait for machines and there is no way to workout at 4 or 5 pm Once i was trying to take a picture of myself where one of the coaches came to me and was so rude that i can not use the tools that they are closing the gym mind u there was 30 min left on the closing time and i was not even doing any workout so there was no reason to be rude and talking this way The customer service is bad through whatsapp where they keep spamming u again and again to sign up and sign up even though i rejected mulitple times The machines themselves are good thats the only reason that makes me come to this gym even though i should come really early in the morning to get spots on the machines or so late at night Paying near to 2500 dirhams just for the gym membership “ without “ any classes And the coaches classes are not less than 3000 dirhams The prayer room is sooooo small too and the door is so hard to even move The app lags so much making it so hard to book a class
Dear S,
Thank you for sharing your feedback. FitnGlam is designed as a SuperClub for women, offering state-of-the-art equipment, premium classes, and a vibrant community. Peak hours can be busy with our amazing community of committed members, and our team is always here to guide and support, ensuring the space is enjoyed in the best way possible.
We remain committed to delivering a luxury fitness destination that combines quality facilities, expert coaching, and an empowering environment for all.
Best regards,
FitnGlam
Positive experience: It is a nice Gym but I wish they change to better not to less convenient options. like the app is really bad, old bikes were much better. On the other hand maintenance takes long time, for example the 2 cross trainer machines were not working and they haven’t fixed for almost one month
Thank you for taking the time to rate us.
We would love to get a full 5-star rating from you by the next time you visit
Please share any feedback on how we can improve your experience for next time to Sports Society Complex.
We appreciate your time to share this.
Positive experience: Please consider changing your band system. It's very inconvenient when losing it multiple times to have to pay additional amount to get a new one or if I forget it at home. Most gyms have barcode access or something much simpler, please consider that and it's more sustainable. thanks
Hey Ameera,
Thank you so much for taking the time to rate us, and share your experience. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. We would love to get a full 5-star rating from your next time you visit.
Kind Regards,
FitnGlam
Fantastic experience: I’ve been training at this gym for a while now, and I can honestly say it’s been a life-changing experience — all thanks to my personal trainer (Jaqueline).From the very beginning, she took the time to understand my goals, my physical limitations, and my lifestyle. She created a personalized program that was not only effective but also motivating and sustainable.
Hi,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: My trainer is Jaqueline. I’ve been training with her since last October. Not only has my body transformed, Jaqueline has made me commit to my workouts (massive accomplishment on her part ) She genuinely cares and wants me to achieve the best results, WHILE being very considerate to my health concerns, as I have back challenges. I enjoy working out with her. It’s now fun to exercise, and I have the body to show for it! Thank you Jaqueline, you’re a rock star! Warmly, Shorouk
Hi,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: The trainers have the worst attitude imaginable — they never smile, never show a shred of respect, and act like they’re doing us a favor just by being there. Every interaction drips with rudeness, eye rolls, and cold stares that make you feel completely unwelcome. It’s exhausting dealing with people who clearly don’t care and can’t be bothered to act professionally for even a second, they are so rude and show such attitude like the least you can do is smile. honestly for the amount we pay and getting such rude hospitality we should get a refund.
Dear Maryam,
Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention. Your comments have been noted and shared with the relevant team for further review. We are committed to ensuring all our members feel welcome!
Best regards,
FitnGlam
Negative experience: This gym probably has the rudest and judgiest staff. I’ve never witnessed this in any other gym in Dubai except here I came to workout, not to deal with bad attitude and dirty looks. The equipment may be good but respectful customer service matters and yours is seriously lacking.
Dear Carol,
Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
We will ensure your feedback is passed onto management for review.
Best Wishes,
FitnGlam
Negative experience: The gym is amazing but alot of things happening inside we dont feel safe, our personal things disappears even shoes why ?? We do the service time allows some people to book spot in class before the door is open , its noth ethical , and we all should have same chance
Hi, thank you for your feedback.
We’re happy to know you’re enjoying the gym, and we appreciate you sharing your concerns.
Your comments have been shared with our team as we continue to ensure a safe experience for everyone.
Best regards,
FitnGlam
Negative experience: Unfortunately, most of the staff at this gym don’t know how to deal with members professionally. Their attitude is unpleasant and unfriendly. I hope the management takes this seriously and provides proper customer service – it really affects the overall experience and reputation of the place.
Dear S M,
We’re truly sorry to hear that your experience with FitnGlam didn’t meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Negative experience: Entitled useless staff! Not helpful at all and classes that I took they don’t always ask if it’s your first time. When I first started there nobody told me about my free PT session that I had and I accidentally found out that you get that when you first register. When I ask trainers for help with some things they act like they’re celebrities. What was really bothersome in this gym is honestly the staff’s attitude everything else is fine
Dear Nnn,
We’re truly sorry to hear that your experience with FitnGlam didn’t meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Negative experience: They dont answer call I was waiting 40min for only tour inside the gym I put me number to discuss about the price, no one called me . They dont want clients
Dear Reem,
Thanks for letting us know - we’d love to follow up with you directly to connect and assist with anything you need!
Best regards,
FitnGlam
Fantastic experience: Great gym with clean equipment, helpful trainers, (sihem)✨and a motivating atmosphere. Always a positive experience every time I go.
Hi Fajer,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: Coach Seham is absolutely amazing! She’s professional, motivating, and always brings positive energy to every session. Her workouts are effective, and she truly cares about her clients’ progress. I’ve seen real results thanks to her guidance. Highly recommended!
Hi Maha,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: Training with Coach Siham has truly been a game changer for me. Her energy, dedication, and positive attitude make every session enjoyable and challenging in the best way. She pushes me to do better while always being supportive and encouraging. Whether it’s strength training, cardio, or just staying consistent, she always knows how to keep me motivated. Thank you, Coach Siham, for your amazing guidance and for believing in me even when I doubt myself. You’re not just a great coach, you’re an inspiration! ✨
Hi Bashayer,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: An exceptional gym with a welcoming and supportive community. I personally enjoy the group classes. The instructors are outstanding and highly professional. I’d like to highlight Maris, Priscilla, and Anastasia, whose energy and expertise truly set them apart. I also want to recognize Seham, one of the personal trainers, who has been incredibly kind and supportive during my individual workouts. She's always willing to help and clearly knows what she’s doing.
Hi K,
Thank you for the wonderful review! We’re happy to hear that you’ve had such a great experience.
Your recommendation means a lot to us and we are excited to welcome you back again soon!
Best wishes,
FitnGlam
Fantastic experience: I enrolled to this gym couple of months back and finding it very helpful especially in terms of improving my body and health. I’ve had an incredible experience training with Coach Sihem! From day one, her energy, motivation, and deep knowledge of fitness have made every session challenging but fun. She pays attention to form, personalize workouts based on goals, and push you just enough to go beyond your limits safely. I’ve seen real progress. Highly recommend for anyone serious about reaching their fitness goals.
Hi,
Thank you so much for your kind words. We're really glad and happy to be part of your progress.
Best Wishes,
FitnGlam
Fantastic experience: Love this gym I usually go and train with sihem my favorite coach , what I love most about this gym is that they usually deep clean the floors in the bathroom, and they spray and wipe down each equipment every time a person uses it.
Hi Fatma,
Thank you so much for the positive review! We're so glad to hear that you're enjoying your sessions with Coach Sihem and appreciate the cleanliness of our facilities.
We look forward to welcoming you back again soon!
Best Wishes,
FitnGlam
Fantastic experience: What an amazing gym and pro trainers, I trained with coach seham and she is experienced and very good coach!
Hi Mais,
Thank you so much for the positive review! We really appreciate your kind words.
Best Wishes,
FitnGlam
Fantastic experience: This gym is located in Mirdif Sport Society, ladies only which makes it a great option for Hijabi women, taking the package that includes the classes is highly recommended, you can book your classes in advance though the app. I love cycling, pulse and Pilates group classes. I also had classes with a personal trainer, they are a bit pricey but it worth it when your pick the right coach, I had classes with coach Seham she is very kind and motivational to me I would recommend her for anyone.
Hi Rumaisa,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam!
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: I was surprised to learn that a day pass at this gym costs AED 400. Having visited many reputable gyms across the UAE, I’ve rarely seen a day rate exceed AED 150, and it’s quite common for first-time visitors to receive complimentary access. This rate felt unusually high and left me questioning the value offered for the price.
Dear Khawla,
We’re truly sorry to hear that your experience with FitnGlam didn’t meet your expectations. Thank you for sharing your feedback with us. We appreciate you bringing this to our attention, as it helps us improve and provide a better experience for everyone.
Best wishes,
FitnGlam
Negative experience:
Fantastic experience: I’ve had a fantastic experience training with Tasneem . Her professionalism, energy, and deep knowledge of fitness and nutrition have truly transformed my workout routine. She customizes every session to match my fitness level while still challenging me to improve. Tasneem is always punctual, encouraging, and supportive, which keeps me motivated even on tough days. Her clear instructions and emphasis on proper form have helped me avoid injuries and get better results. I also appreciate how she tracks progress and adjusts the plan accordingly — it shows she genuinely cares about her clients' goals. Thanks to Tasneem, I feel stronger, healthier, and more confident in my fitness journey. I highly recommend her to anyone looking for a dedicated and inspiring personal trainer.
Hey, Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Negative experience: Clean and all but paying 500 for admission fee while I’m a member since 2022 ? and I’m asking to be transferred to nad alsheba already so I don’t pay the 250 transfer fee later and no one is doing so ? Worst system I’ve ever seen ever
Dear Mevahh, We’re truly sorry to hear that your experience with FitnGlam didn’t meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam
Negative experience: The gym deserves less than one star. As they put a policy every two days and i be paying for the class in the gym then when i arrive before five minutes they say no you can’t enter because we change the policy and it happens more than one time we need someone to take the right action so we don’t waste our time and money on things we can’t have later!
Dear Shaikha, We’re truly sorry to hear that your experience with FitnGlam didn’t meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam
Fantastic experience: Full of love place ❤️
Hey Priscila, Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Fantastic experience: Exceptional facility ! I loveee this gym and the staff
Hey Eve,
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: I’m shocked and disappointed. I got stolen from inside this prestigious and expensive gym — AED 6,000 and a perfume were taken from my bag. When I reported it to the admin, she said this has been happening for 8 months and they still haven’t found the thief because there are no cameras in the ladies’ gym. I feel frustrated and helpless, knowing I won’t get my money back. I expected better safety and responsibility from a place like this. I rate it 1 star.
Dear Hind,
We’re truly sorry to hear that your experience with FitnGlam didn’t meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Negative experience: The gym is beautiful and clean, but it is under a lot of demand. A monthly membership costs 1k and they put a hold on monthly memberships because they have too many clients. Their app is glitchy and even if you report issues with being able to see your classes, and they confirm there is a problem -you will still get a no-show. Their staff are among the worst: Many are unhelpful and condescending. For instance, they insist that should you wish to speak to them you should get dressed and go to the reception (even though their front desk has a back door that leads straight to the heart of the gym). They kept redirecting me to go pray in the mall family room, only for me to later discover they actually have a dedicated prayer room in the gym itself. I have never felt so helpless and disrespected as a Muslim woman in my decades living here in Dubai. Their customer service rep is only interested in signing more clients and was unhelpful when I wanted to escalate issues. If you need a gym with a good location and clean facilities then maybe this is for you. But know that the hefty price tag does not come with the luxury of good customer service, or even, common human decency.
Dear Sarah,
We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Fantastic experience: It’s a five star Gym … very clean and excellent facilities … the only concern is the cost of it
Hey Massi
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: Horrible customer service.
Dear Alya,
We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Fantastic experience: الجم جمييل وراقي بالنسبه للكلاسات صار ادمااان كلاس كوتش مريم الزرعوني بنات انصحكم فيه يجنن تمارينها تستهدف الدهون مع الاتزام معاها جسمي تغير الحمدلله وبعد احب كلاس الرقص مع المدربه جوليتا شي من الاااخر انصحكم فيه ☺️
Hey Qamar
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: نادي متطور و الكلاسات جميله جدا و بالاخص كلاس مريم الزرعوني وايد مفيد لانه تمارين تشغل على الجسم كامل .
Hey Khawla
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: جو النادي حلو والآلات حلوه والكلاسات رائعة بالأخص المدربة مريم الزرعوني تشتغل على حرق الدهون والعضلات رهيييبه انصحكم تدخلون كلاسها…
Hey Wjdan
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: بنات نصيحة كلاس مريم الزرعوني لا تفوتونه ينحت الجسم عن تجربة بس الجم يبيله تعديل شوي الصالون يا ليت تعدلونه وشكرا
Hey Dana
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: Best ladies club by far. Best team, best services, best classes.
Hey Aysha
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: My experience at this gym was not satisfactory, the overall standard was not up to expectations, the smell in the hall was very unpleasant, and the restrooms were not at the required level in terms of cleanliness and services. I really hope you can restore the quality you had before.
Dear Fatma,
We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Fantastic experience: Vasiliki is the best Yoga instructor in town. She has advanced technics but most importantly she is caring, gentle and kind.She makes everyone feel so safe and accepted.
Hey Lima
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: I’m a founder member since the start up of the gym, but unfortunately, staff are really disrespectful to people timings ! Allowing to misuse the laws that are applied! This is the not the first time happening, every day there is an issue with other members, and they still do the same!! There is a clear 5 minutes late from classes while booking, but disrespectfully allowing others to take the slots for 1 minute and asking you to calm down you’re late? They addressed me at the reception that we don’t have such a thing of a 5minute rule , as if its the first time to join a class☺️! Is it even right to miss lead the members and denying rules that are addressed and sent with each booking confirmation?? The huge issue of fitnglam is not dealing with members properly, no humanity and respect, rules is rules and they disobey their own rules, shame!
Dear Maryam,
We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Fantastic experience: I am a member from September 2024. I have experience with a lot of gyms in Ukraine, Turkey, and the UAE, so I can compare. I am a person who loves only group classes, and for me, the best choices are yoga, motion and mobility, deep stretching, Pilates, face yoga, dancing, etc. I really can live for this, and I will not get tired. When I am in the gym, I forget about everything; usually, I switch off my phone. Love ❤️ Minus for me personally is a slightly high price for membership, and I hope that due to good reviews, the price for membership in the hall will not increase
Hey Anna
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: Nice
Hey Quelz
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Fantastic experience: It was a great pleasure meeting coach tasneem today she was so kind and helpful in my training schedule Thank you tasneem so much you really give me positive vibes and essential information
Hey Essraa
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Negative experience: THE WORST I had a terrible experience with fitnglam and absolutely do not recommend it to anyone. Despite canceling my membership a long time ago, they continued to charge me for months even though I wasn’t using the gym. I have reached out multiple times via phone calls and emails, yet I’ve received no response. It feels like they are deliberately ignoring my requests. Two weeks ago, I tried to cancel a booking and once again asked for confirmation that my membership was canceled, but I never received any email confirming the cancellation. The customer service is awful, and they make the cancellation process as difficult as possible. There is no customer trust—you cannot trust this gym at all. They keep charging members unfairly and refuse to respond when you try to resolve the issue. If you’re considering joining this gym, think twice. Once they have your payment details, they won’t let go, even after you cancel. Even after my cancellation was processed and confirmed, they continue to deduct money from my account. I have complained multiple times, yet nothing has been done to stop these unauthorized charges. This is completely unacceptable and feels like a scam. A gym should not be taking money from former members after cancellation, especially after repeated complaints. Their customer service is unhelpful and does nothing to resolve the issue. I strongly warn others to think twice before joining. If you ever need to cancel, be prepared for endless deductions and a complete lack of support!
Dear Aysha,
We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Negative experience: Worst treatment i ever got in a gym! The gym looks really good and clean but as for the people working there it is a disaster! Everyone working there is very rude except for the girls who clean around. The trainers are sooo rude and won’t even smile except if you will ask for a private session with them. Even if you ask them to show you how a machine works so you won’t hurt yourself they might say they are busy or help but really in a rude way! As for the girls on the front desk they are really bad.. Especially the one with short hair and a bit chubby. Each time I ask them for something they say they’ll get back to me but never did! They just ignore my requests each time which so unprofessional. They never smile. I got a 6 months membership and from day 1 asked if they have boxing classes and they said yes and today i finished my membership and never had even 1 boxing class although i requested an explanation for that 5 times and they just ignored me never called back or talked to anyone. Really bad customer service never going back there although the gym is really nice. Staff need to changed!
Dear Hasnaa,
We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members.
Best Wishes,
FitnGlam
Positive experience: Excellent location - can be better in terms of room space for some classes like Reformer Pilates - always fully booked ! Also, in terms of gym support ..
Hey,
Thank you so much for taking the time to rate us, and share your experience. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. We would love to get a full 5-star rating from your next time you visit.
Kind Regards,
FitnGlam
Fantastic experience: مشاءالله شغل كريمة فالصبغات ابداع يجنن
Negative experience: No issues with the gym facilities but my abaya was stolen from off the rack in the changing room. The staff was unable to do much to support in this case.
Dear Fatima, We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam
Negative experience: الجم كبير لكن زحمة، وهذا الفرع لديهم مديرة غير محترفة وتتعامل مع الاعضاء كأنهم يعملون لديها.. للاسف الجم يخسر تألقه
عزيزتي توني نعتذر بصدق لأن تجربتك مع FitnGlam لم تلبِ توقعاتك. شكرًا لإبلاغنا بذلك. نحن نقدر ملاحظاتك حيث تساعدنا في تحديد المجالات التي تحتاج للتحسين وضمان تجربة أفضل لجميع أعضائنا. أطيب التمنيات، FitnGlam
Negative experience: Just take care ladies when applying for the yearly membership there is something called rolling membership which I was never informed about I was told only it’s a membership for one year then after finishing my year I came to know that I need to give one month notice for not renewing for another year..their contract is 14 pages I admit it’s my mistake I didn’t read but I trusted them when I was informed it was for one year only.in addition customer service not helpful and rude putting the mistake on you for not reading 14 pages maybe I should hire a lawyer to read before signing even though they sent this that there is end membership an AUTO RENEW then saying rolling membership in addition most lockers are broken not working..the good classes are always fully booked and they are during working hours so I was never able to attend ..the gym entrance always smells food from the coffee place and kitchen..now I am forced to pay one month notice for something I am not happy with in addition the gym became extremely crowded you need to wait for machines to be available .
Dear Christene, We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam "
Fantastic experience: After a 3 months subscription, I joined again for another 6 months, I truly couldn't stand to stay away from this wonderful gym. I have to especially thank Ruba from Customer Care who welcomed me, was super helpful to me when I first joined and when I renewed, and was always so quick to respond to any question or request. I also want to thank all the ladies from the housekeeping department. They are simply amazing at keeping the space immaculate. Lastly, my favorite instructors - Priscilla, Maris, Ludmilla, Lina, Greta. They all make group classes fun and energetic.
Hey Rasha Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Fantastic experience: It's lovely place, luxury gym, but I preferred mixed gym, only ladies very boring , ladies not motivated you
Hey Vitalina Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Fantastic experience: I love the classes specially Vinyasa yoga with instructor Vasiliki in Mondays its the best i have never felt more relaxed, also during Ramadan i joined her aerial flow which was amazing, the instructor her self is very welcoming and understanding, I really appreciate the kindness and the positive energy she spreads.
Hey M
Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam.
We look forward to seeing you again soon.
Best Wishes,
FitnGlam
Positive experience: Dear FitnGlam, I wanted to say that when I go on the app and I want to book and I cancel again it suspend me from booking why don’t u remove the suspended thing on the app like it’s useless and it’s been so long I didn’t go to the gym , so please at least remove the suspended thing or make it 10 minutes not 24 hours it’s very very useless . You better remove the suspended thing we paid for this membership and you suspended me from booking it’s unfair .
Hey, Thank you so much for taking the time to rate us, and share your experience. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. We would love to get a full 5-star rating from your next time you visit. Kind Regards, FitnGlam
Negative experience: They done allow to enter the class if 1 min late which is unfair specially for the new joiners as it’s still difficult to find the class for us
Dear F AlT, We sincerely apologies that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam
Negative experience: على هالتعليقات الواحد يخاف يسجل ، المشكله اكثر النوادي همهم الفلوس وبس ، كان خاطري اسجل معاهم ، كنت ف نادي السيدات جميرا وكان في حريه الاختيار يعني اقدر اخذ الكلاس اي وقت بغيته ، لكن انتقلت إلى الخوانيج وأي جم قريبي مبالغ فالاسعار واهمال وما في مدربات عكس نادي السيدات .
Positive experience: I recently joined the gym, and they do the welcome session. So the coach did for me body analysis and said i can see videos of how to use the machines (on them) and that was it. Later i found out From My Friend that the welcome session should include workout session too with the coach! After telling the sales consultant, she told me to reach to the coach which i did but the coach insisted that theres nothin more to do. So the sales consultant reached out to the manager and they sorted it out. But the thing is if My Friend Didn’t Tell Me i Wouldnt Know About it !!!! and wouldnt do the workout i was supposed to do !! and how the coach didnt know she had to train me and do a workout session ?! how you didnt tell her what she supposed to do and unaware of it ??!!! i didnt like it , so for some ppl they do it and for some they dont? thankfully my frnd told me
Hey, Thank you so much for taking the time to rate us, and share your experience. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. We would love to get a full 5-star rating from your next time you visit. Kind Regards, FitnGlam
Negative experience: The gym is so nice, but there is no anyone response, I mentioned many times that all water are so hot for shower if you turn to cold you won’t find any even normal temperature water to shower all is so hot and hardly breathing .. am melted .. I pay alot and i deserve to find cold water for shower after training..
Dear Khawla, We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam
Negative experience: Front desk is not informative and inconsistent with all their branches. Have accessed guest passes numerous times before, have caused so much drama. Ended up leaving and going yo another gym with my guest because they were being super unreasonable.
Dear Tala, We sincerely apologise that your experience with FitnGlam did not meet your expectations. Thank you for bringing this to our attention. We value your feedback as it helps us identify areas for improvement and ensure a better experience for all our members. Best Wishes, FitnGlam
Fantastic experience: Very nice good services team perfect gym good classes, good instructor ❤️❤️
Hey Nadeya Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Fantastic experience: I’ve spent over 2 years training daily wit PT Jaqueline she was a professional understanding my needs and injuries, jaq helped me reach my goals, kept me motivated and supported me tremendously.
Hey Manal Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Fantastic experience: Its an amazing place to work out and enjoy your time. The gym is very clean, well equipped with friendly staff. Special thanks to coach Lidiia, she is one of the best
Hey Leila Thank you so much for such a glowing review, we're so glad to hear that you've had a positive experience at FitnGlam. We look forward to seeing you again soon. Best Wishes, FitnGlam
Fantastic experience: تجربة رائعة.. واجواء الجم محفزة واخص بالشكر رشا على خدماتها لنا وتسهيل كل ما نحتاجة
مرحبًا اسما شكرًا لك على هذه المراجعة الرائعة، ويسعدنا جدًا أن نسمع أنك حظيت بتجربة إيجابية في FitnGlam. ونحن نتطلع إلى رؤيتك مرة أخرى قريبا. أطيب التمنيات، فيت ن جلام
Fantastic experience: Very organized, clean gym with lots of machines. Beside that, I had a very friendly and caring personal trainer Jackie who I loved and enjoyed my lessons with her. Special thanks to her❤️❤️
Hey Reeman,Thank you so much for taking the time to leave such a glowing review! We love to hear about your positive experience at our ladies-only gym.We're grateful for your support and look forward to continuing to exceed your expectations in the future.Thank you for being a part of our beautiful community.
Positive experience: I registered in the gym recently and I was excited about the different classes that were offered , I haven’t had an issue until yesterday , when I was supposedly 4 minutes late to my class. Only to be surprised that they have given my spot to another client. First of all , I was in the parking lot. And when I asked the staff to let me in to the class , where I absolutely know and would bet that there were empty spaces. She simply said “NO” because it’s “company policy”. That doesn’t seem convenient for us as members that pay good money to be able to attend the classes , to have to be put under pressure. Mind you that we come to the gym to ease the pressure , not double it. It didn’t seem fair to me until I hear another customer that was in another class with us fight for her spot just because she had to use the washroom before class. Additionally the class timing was extended because the staff had to adjust a speaker issue which interfered with the following class’s timing. The staff told me that it was full , where I know the class wasn’t , I had a friend waiting inside for me. Overall the staff and management had to gain the client trust and satisfaction , not the other way around.
Fantastic experience: Very clean and complete
Thank you for giving us 5 stars! We appreciate you taking the time to share this with us.
Fantastic experience: The best material and best staff easy to communicate ,membership is worth the money Thanks Rasha .
Fantastic experience: Spacious gym with different types of equipment. Really good.
Fantastic experience: Best facilities and specially cleaning stuff services are the best and Rasha is the best seller. Best wishes
Thank you so much for taking the time to share your positive experience with us! ❤️????????
Positive experience: I registered through Rasha she is a good staff and very helpful. @rasha
Fantastic experience: Amazing class with Mariam Alzarooni. Will join again 100%
Fantastic experience: Amazing experience. Very helpful as it was my first time in the class.
Fantastic experience: Laura is the best ! She makes sweating it more fun ✌
Fantastic experience: honestly one of the best experience that i had and the best crew that i dealt with thanks rasha
Fantastic experience: My second home. Best gym in Dubai.
We are truly grateful for your positive feedback❤️????
Positive experience: The classes are amazing but the rooms are small but thats fine , but the sad part is the prayer room is very very small just for two to three person … hope make a bigger preyer room
Positive experience: The gym isn’t the same after they changed the management .. it used to be fancy and high class .. not anymore ..now it’s more like fitness first .. not the vibe that we were aiming for.
Fantastic experience: Very nice gym , recommended Thanks for Ms Racha she is so supportive
Fantastic experience: Best Gym near me. Great prices and clean equipment. A variety of classes and an amazing selection of personal trainers. My personal trainer Jawaher is the best, she sees your weak points and strengths and makes a plan to improve you as a whole.
Fantastic experience: Amazing gym with the best facilities, clean machines and very professional and friendly staff. I’ve chosen Laura as my personal trainer and it was the best decision. She’s exceptional, highly skilled and her positive energy, attitude and passion during our training made me addicted to our sessions. I highly recommend her to everyone, can’t choose better.
Positive experience: So far I’m enjoying the Pilates, Yoga, and Boxing classes. I hope they open up Hot Yoga classes in the future. I also really appreciated my sessions with the personal trainer, Jawaher. She’s very knowledgeable and patient! My only complaint is that for a luxury facility that costs so much, the showers are not clean and it is of a public beach shower.
Fantastic experience: I personally love going to this gym all because of my sweet trainer Carol.. I always feel the best after workouts with her as she always encourages me to try hard and have fun. i really recommend this gym as it was my favorite so far.
Fantastic experience: I want to thank coach Laura for helping me achieve my dream body and always motivating me to come to the gym no matter what. She’s amazing, positive, & inspiring. Always pushes me to do better and be better . Before her I was going to quit the gym until I decided to take my sessions and I’m so very glad that I took this step.
Fantastic experience: I recently joined FitnGlam, and it's been an incredible journey so far. One of the highlights of my gym experience has been my excellent coach. Coach Jawaher is not just a trainer but also a source of motivation and support. Her dedication to helping me achieve my fitness goals is truly inspiring. She tailors each workout to my needs and pushes me to go the extra mile. But what makes Coach Jawaher truly exceptional is her positive attitude and encouragement. Even on tough days, she manages to keep me motivated and focused.
Fantastic experience: I just love this gym and mostly the class of Skill x which is presented by coach Gianna , Thank you coach Gianna for pushing us to be the best version of ourselves, both mentally and physically. Your dedication and expertise have made a significant impact on my fitness journey
Fantastic experience: One of the best super women’s club ever. I just love the vibe, what a great place to be myself. Great staff, great customer service. I always see happy faces. Glo spa is such a wonderful place to relax. Heart full of thanks to their GM (Christina) who is such a wonderful lady as she maintains everything so perfectly, special thanks to (Mir) who is on the top of everything. Love to Fitnglam.
Positive experience: Fitnglam gym is a good gym with a lot to offer. The staff are friendly and helpful, especially Rasha, the sales representative. She was very helpful when I first joined the gym and helped me find the right membership plan for me. She is also really nice. The equipmentat Fitnglam gym are excellent. However, the gym could make better use of its space by adding more equipment or expanding its facilities because there are mo enough machines. The prayer room is also small. Additionally, the freezing policy are inconvenient and unnecessary. The policies that were placed back then when they just opened are much better and convenient for the members.
Fantastic experience: FitnGlam is such a great platform for every woman who believes in a wellness, healthy lifestyle, believing in herself. I would like to thank their GM (Christina) and to the entire management of sport society branch for always treating their members with such a great honour Ladies!!! Women Power Rocks!
Fantastic experience: Please bring back coach Srishti class if possible , we know she mentioned that she got busy with her personal training which is I can see that she is always busy with her clients ❤️ We LOVED her class , she is the only coach that did with heavy weights I have attended many classes in Dubai including Barry but I have never attended class like hers ,but her class is like next level of weights class at the same time for beginners in the class she would give alternative weights or exercises, We never felt it was class we felt it was more like 1/1 training she would run around trying to fix everyone posture . She used to say begging of the class please give your 200% it’s your body , your time , your money and with loud laugh I think it’s very unique and motivating . Just doing her class once in a week I felt so strong imagine doing 3x a week .
Fantastic experience: I’d like to thank Coach Laura for her amazing work she’s extremely friendly with her clients as well as she helps us to have a better fitness level. Coach Laura is definitely recommend for personal training sessions!
Fantastic experience: The Service team is good. Environment is good. Just I have one request from the Fitn glam management, as I’m yoges please bring Sophie back I need to improve my yoga and I can do only with Sophie. Regards.
Fantastic experience: The gym is really nice and it has a lot of space and the machines are good! Even the classes , coach Jawaher is the best and she’s committed to time and I really like her exercises schedule!!
Fantastic experience: The only reason I am this motivated to go to the gym is because of Srishti. she pushes me to perform as best as I can. I have never been as dedicated before and i saw results in less than two months
Fantastic experience: Srishti is one of the best coaches i ever encountered in my life her energy is on top of the roof i love her positivity and her loud laugh is contagious she really pushes me to do my best and my body has changed drastically ❤️❤️❤️❤️
Fantastic experience: One of the best gym in terms of quality and clients satisfaction the good thing that they keep on changing coming up with new ideas, events, concepts to elevate the brand and the clients experience every time. And thanks rasha for advice
Fantastic experience: Marvellous Gym ever. Dont miss out. Whether your an early Bird or a night owl. Your got what you need. Starting from free parking space dedecate to all visitors. You will enjoy special unusual events. Classes, personal Trainees..friendly staff. A Beautiful healthy Cafe. Retail shop. Prayer roomt too. Also an amazing atmosphere. Clean and Cozy place Best equipments, lots of facilities with shower area, branded items. changing room, Salt Room. Sauna Room and Steam room❤. Ladies Special Glow Beauty saloon. Its just whatever you want
The whole team was thrilled to hear your kind words on the service you got .Thank you Khulood for taking the time to share your experience with us
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