Fitness First ZERO 6 (LADIES ONLY)

Negative experience: This has been hands down the worst gym experience I've ever had. I followed their policy and requested to cancel my membership a full month in advance, yet I’m now being told I have to pay for October. This is completely unacceptable. This isn’t the first time I’ve had issues with this gym. On multiple occasions, they’ve charged my card without my permission — even after I asked their staff in person to freeze my membership. I did my part every time, but they clearly don’t do theirs. This is now the third time they’ve mishandled my account and still gone ahead and charged me. There’s a consistent pattern here: they delay processing requests until it’s “too late,” and then they turn around and make you pay for their own mistakes. It honestly feels like a scam. They’re either severely disorganized or deliberately exploiting members. Customer service is awful — unresponsive, unhelpful, and unapologetic. Once they have your card on file, good luck trying to get anything sorted. I've been robbed more than once by this place, and I wouldn't recommend it to anyone. Stay far away. There are plenty of better, more professional gyms out there that actually respect their members and their money.

Negative experience: I am writing to share my sister situation , a child of determination, and her experience in the swimming classes at the 06 Mall branch. While sports are very important for her therapy, the current rules and procedures create challenges, such as signing a standard contract not designed for people of determination and the 24-hour classes cancellation policy which is difficult in cases of sudden health or anxiety issues. We already submitted a complaint more than 48 hours ago but received no response. The UAE strongly emphasizes care and inclusion for people of determination, and I truly hope this facility will reflect that vision.

Negative experience: الموضوع: طلب مراعاة أصحاب الهمم في قسم السباحة السادة إدارة Fitness First، تحية طيبة وبعد، أود لفت انتباهكم إلى تجربة أختي، وهي طفلة من أصحاب الهمم، خلال مشاركتها في حصص السباحة في فرعكم. للأسف، لاحظنا أن القوانين والإجراءات الحالية لا تراعي احتياجات أصحاب الهمم، ومن الأمثلة على ذلك: • من غير المنطقي أن نوقع على عقد مخصص للأشخاص الطبيعيين، بينما أختي طفلة خاصة وتحتاج إلى اشتراك وحلول مناسبة لحالتها. • شرط إلغاء الحصة قبل 24 ساعة غير عملي، خاصة مع حالات مثل نوبات القلق أو المرض المفاجئ. • أختي تذهب من شهر 3 إلى الان للسباحة كنوع من العلاج لعمودها الفقري، مما يجعل الالتزام بالجدول المحدد صعبًا جدًا. • قرارات إدارة القسم تتغير يوميًا، مما يسبب ارتباكًا وصعوبة في التكيف مع الجدول. • لم نواجه أي شخص متفهم أو مراعي لأصحاب الهمم، سواء في الاستقبال أو المدربة أو إدارة السباحة. نحن في دولة تهتم كثيرًا برعاية أصحاب الهمم، وشيوخنا دائمًا يشددون على تقديم الدعم لهم. لذلك نطالب بتوفير معاملة خاصة لأختي وأمثالها من أصحاب الهمم، مع اشتراك مرن يتناسب مع احتياجاتهم ويضمن راحتهم وسلامتهم أثناء ممارسة الرياضة

Negative experience: Unfortunately, the branch manager at Zero 6 is not cooperative at all. No matter how committed or loyal you are as a member, there is no flexibility or willingness to support clients. We're not asking for rules to be broken, but any professional service should allow some flexibility to keep clients satisfied. Where is the customer happiness department? It feels like the main priority is pushing sales or collecting money, rather than genuinely supporting members. Very disappointing experience.

Fantastic experience: I love this gym. It's ladies only and has everything I need. I love the aquagym classes with Sonia. She has such a good vibe. I enjoy coming to the gym.

Negative experience: No option for one month!! Must people for first time have a one month try after they make the 4 months package!! Very expensive

Negative experience: من اسوء تعامل يصير لشخص يكون في لسته الانتظار ويكون مرتب مكانه وحاط الاغراض يطلعونه عشان الي مسجل متاخر ومب محصل مكان اذا الموضوع جي بيكون اعملو ازاله للسته الانتظار .. لانه الموضوع صاير على الحظ اذا الكلاس فاضي بندخلك واذا لا انته يطلعونك عشان الي مسجل ف الكلاس متاخر ومب محصل مكان محد يتحمل مسؤوليه حد من الذوق والاحترام اذا كان في ذوق ما بتطلعون شخص مرتب مكانه وجاهز ويتريا الكلاس لانه لا ذوقياً ولا اخلاقياً يتعامل الشخص بهاي المعامله .. تعرفون انكم غلطانين عشان الكلاس والاجهزه ما تكفي هذا العدد لا تحطون ويتنق لانها مضيعه لوقت الكلاينت لانه الموضوع صاير بالحظ وياليت تقللون العدد الهائل اتمنى تراجعون السياسات وتعدلون عليها

Negative experience: I have been a member of this gym twice over the years, including this year, and I am disappointed to report that the same issues I faced in the past are still very much present. The gym consistently enrolls more members than it can accommodate, leading to overcrowded classes. If you miss the booking window by even a minute, you're out of luck classes are always fully booked. When I raised my concerns, I was told I could pay an additional 50 AED for priority booking. This feels unfair, especially since I am already paying for a membership that does not reflect the quality or space available. The facilities are inadequate, with only two small changing rooms that I chose not to use due to their poor condition. Additionally, the gym has a persistent smell of food and sandwiches, which is not what I expect from a place that promotes health and fitness. To top it off, the instructor, Seplha, was incredibly rude. When I brought this to the attention of the staff, they dismissed my concerns, stating that she is a freelancer. Regardless, she represents the gym, and her behavior reflects poorly on the establishment. Overall, I will not be renewing my membership and cannot recommend this gym to anyone looking for a quality fitness experience.

Positive experience: Convenient parking, good variety of machines and helpful team If anything can be better would be the lighting otherwise it’s a nice place

Fantastic experience: I would like to thank the management for reaching out to me respectfully and taking the time to listen. Our conversation was professional and made me feel acknowledged, which I truly appreciate. I still believe in the importance of mutual respect, and I’m hopeful that this experience will contribute to a more positive environment for everyone. I’ve always made a point to treat this gym and its staff with the utmost respect. I followed the rules, stayed calm even in difficult situations, and trusted that the management would value and respect its members. Sadly, after what I experienced, it felt like that respect was one-sided. I reported inappropriate and disrespectful behavior from one of the trainers, and although I was promised that the issue would be taken seriously, no real action seemed to follow—no apology, no follow-up, no acknowledgment. On the contrary, the trainer continued acting as if nothing had happened, showing no accountability whatsoever. What’s even more disappointing was learning that this trainer had received multiple complaints in the past from other members. This only deepened my sense of being dismissed and disrespected. It’s truly unfortunate that one person can be allowed to damage the reputation of an otherwise reputable facility, simply because complaints are not handled seriously. As a result, I’ve frozen my annual membership until I can find someone to take it over. If I can’t, I will give it up entirely—because I cannot continue in a place that does not value or reciprocate the respect of its members. I’m sharing this experience sincerely and transparently in the hope that it encourages improvements in how such matters are handled in the future, and that all members’ concerns are treated with the seriousness and professionalism they deserve.

Fantastic experience: Really enjoyed this fitness club. It’s clean, fresh, and pleasant. Easy to reach and park. Special thanks to coach Hadeer for her approach and support. She explains exercises clearly and shares helpful tips about nutrition, body care and mental health. I noticed she truly cares not only about her clients but also other visitors (in case if they’re doing wrong technique). Many thanks and my strong recommendation.

Fantastic experience: Good

Fantastic experience: أفضل نادي رياضي صحي للسيدات ، المدربات على مستوى من الكفاءة ، روح جميلة في المكان وطاقه وحيويه.. توجد صالات رياضيه متنوعه ، ومسبح والخ .. أنصح تسجلون في النادي لان الرياضه علاج و قوة و سعاده .. ✌

Positive experience: It is a lady only gym , I registered for the swimming class with Iman to recover my injury, till now all good

Positive experience: Very dark place and not organized well…its closed area and there is no sun light .. you feel like prisonalthough the supervisor was very nice and trying her best to give me good offers

Negative experience: I would never recommend this gym to anyone, in terms of machines it’s Ok, but it terms of trustiness it’s BAD. My makeup was stolen from the dressing room while I was exercising, and when I went to the reception to raise a complaint they did NOTHING about it. I have one month left from my subscription which I am willing to end very soon so I can shift to another gym.

Fantastic experience: Great gym! I especially enjoy training with coach tayyeba .. she helped me a lot to reach my fitness goals and improve my lifestyle

Fantastic experience: i have been member to this gym last two years and love the clean and friendly environment. The staff is very efficient with their work as in swimming Mary and Jojo are excellent instructors also saadie in gym. The reception staff is very friendly and also happy to help. Last but not least PT TAYYABA , she is amazing in her work and very supportive and understand their client’s needs also very flexible with time management thank you Hun x x and Trusting you. Thank you to sherry who is excellent in gym class and she knows she is THE BEST

Fantastic experience: All the staff very good and the caliner

Fantastic experience: كوتش ايمي الجميله الرائعه بحب اشكرك كتير كتير على ابتسامتك وانتباهك وملاحضاتك الي دائما بمكانها احلى كوتش بالجيم بحبك كتير وبتمنالك التوفيق خالص حبي

Fantastic experience: بصراحه احلى جم جربته وشكرا تعاملهم الراقي وكوتش سميه ماشاءالله عليهاا تدريباتها ماعليها كلام

Fantastic experience: I used to be very lazy about working out and struggled to find the right motivation. I tried various gyms and workout plans, but nothing clicked for me. That all changed when I started my physical training with Ann Lawrence at Fitness First. From the very first session, I found myself actually enjoying the workouts! Ann has a unique way of making exercise fun and engaging, which keeps me coming back for more. Not only have I seen significant physical improvements, but I also feel a boost in my mental well-being. If you’re looking for a trainer who truly understands how to inspire and motivate, I highly recommend Ann. She’s made a real difference in my fitness journey!

Fantastic experience: Ann Lawrence is the best! She helped me lose fat and gain muscle with her effective training. I always look forward to our sessions, and her support has made a huge difference. Highly recommend her

Fantastic experience: I can’t recommend Ann highly enough! From our first session, she made me feel comfortable and at ease. Her ability to connect personally really sets her apart; it feels more like working out with a friend than a trainer. She’s incredibly knowledgeable about fitness and nutrition, always providing helpful tips and encouragement. If you're looking for a trainer who is not only skilled but also genuinely cares about your journey, Ann is the one to choose!

Fantastic experience: الجم ممتاز واستفدنا ومدربين ممتازين وخاصة المدربه سعديه جدا ممتاز وشاطره …

Fantastic experience: Great gym! Coach Tayyaba has put me on track with my fitness journey. She is very hardworking and knowledgeable. I love the shift in my lifestyle!

Fantastic experience: Fitness First has been an incredible experience for me and my friend! We both train with our amazing personal trainer, Tayba, who truly goes above and beyond. Her workouts are challenging yet fun, and she always knows how to keep us motivated and focused. The gym itself is clean and well-equipped, making every visit enjoyable. Highly recommend both the gym and Tayba for anyone looking to reach their fitness goals!

Fantastic experience: I’ve been training at Fitness First and can’t say enough good things about the experience! The facilities are top-notch, clean, and equipped with everything you need. A special shoutout to my personal trainer, Tayba — she’s incredibly knowledgeable, motivating, and tailors each workout to help me reach my goals. Her energy and dedication make every session enjoyable and effective. Highly recommend Fitness First and Tayba if you’re looking for a dedicated and supportive trainer!

Fantastic experience: الجم ممتاز في تنوع في البرامج في الكلاسات الجماعيه ، في بعض المدربات ممتاز وخاصه المدرسة سعديه وايد شاطرة.. وكذالك هبة وابتسام

Fantastic experience: فرع 06 من أفضل فروع فتنس فيرست من جميع النواحي كل المدربات على مستوى عااااالي وخصوصا المدربات سعدية & سمية & إبتسام & سونيا & رباب

Negative experience: الجم غير آمن و ما انصح حد يسجل و انتبهو على أغراضكم لانه صرقو عباتي و ما حصلت اي مساعده من الموظفين

Fantastic experience: The gym is so awesome, it’s made me more happy in there, the washroom is clean, and the people workers are so nice, and the Classes are so good, I try classes for body pop with shery, she’s a ammazing, all are classed are ammazing but actually I didn’t know others name hahahaha, anyway, I love in everything in there, and I lost also 5 KG only 5KG from coach personal trainer name is Amy, she’s so good, I relly love the way how she’s helping me in a different way from her own to I become a strong from my self to lose weight, I love her all exercise, and I am proud of Ammy personal trainer, I wanna thanks to Ammy and thanks to all you guys fitness first in Zero6.

Positive experience: The gym is a bit small but the vibes are just next level . Swimming depth is 1.2M so if you’re looking for more than that then other locations will be the best choice

Fantastic experience: One of the exceptional gym, very friendly staff, you feel like you’re in your second home

Positive experience: Amazing classes and staff

Fantastic experience: Amazing place with amazing coaches

Fantastic experience: I went to check out the gym. Rowina was there throughout the whole process. She was incredible and very helpful. She assisted me to become a member, the process went very smoothly thanks to her

Fantastic experience: Amazing gym with wonderful ambiance and vibe as well as great customer service.I’ve been a fitness first member since 2013 but the zero6 branch is my favourite fitness first branch overall as well.

Fantastic experience: The one and only amazing, inspiring coach and works so hard in all fitness first branches she is (Ibtisam Tabache ) after I started her classes I'h noticed changes in body in positive way, all her techniques are amazing I never felt board in the classes always she is adding amazing workout she is the reason why I love coming morning and night classes I don't like to skip one min i enjoy every second in her classes she doesn't waste the time of the class by giving some notes to the members, she is helping and showing us the right techniques the most energetic classes are with her ...we are growing with her every class .I love her so much she deserves the best of luck and alot of appreciation to have her in zero six team ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤ thank you Ibtisam we love you

Fantastic experience: Great place

Positive experience: I am taking swimming classes as a nun member at the moment and so far so good. They have good instructors and the pool are in good condition, the only downside is that the pool has one level and the water is up to the chest, so I don't know how will they teach me how to balance my self in deep water.

Fantastic experience: My daughter did a visit to 06 Mall Fitness first ( Located in Al Jurainah Sharjah ) has always kept the leadership flawlessly, it's the best in indoor sport, respect to this brand in every details: equipments , space, activities, staff , location and 5 stars for bathrooms .

Fantastic experience: Best club in Sharjah by far. Having the best team and the best facilities. Lots of variety in classes. Programs for kids and Swimming Academy for kids and adults.

Positive experience: Hi. I'd like to say my beautiful experience with the instructors there. Classes for ms. Tetiana for aqua aerobic was so amazing because it really gives you a wonderful feeling after the class for your back muscles. If you have a back pain it will magically become less but you have to work out slowly in the correct way and gently. Also I'd like to speak about ms. Nada elmasry and how cute she is and how nice she treats everyone and learning with patience and pleasure. I want to speak about ms Hanadi and how funny and nice she is and how you will enjoy her class and smile and laugh. I hope they can see this review and it makes their day because I love them although I'm so new and they will not know me. I really like it there and I hope everyone will enjoy this gym nicely . Just don't share your card details ( do full payments only) and avoid any delay or postbon I know you may suffer from that otherwise the vibes are really nice there

Positive experience: One of the most amazing gym ever, team ,trainers ,vibe and classes! I registered for 3 month i got 2free setion with trainer, the trainer always find time for other member and refuse to schedule with me. My registration finished still i didn't get that setions, its really left a bad impression on me ,I don't want to register again because of that.

Fantastic experience: Coach Nada almasri is the best

Fantastic experience: The most comfortable gym i have ever seen with all aspects i liked fitness first zero all staff is co operative. All gx trainers are the best Nada,Dena,Amira, Fatima,Shilpa,Isadora,Hiba,Marwa all are the top level,love them alot.

Fantastic experience: The best gym I have ever joined, I really reached a great progress till now all the thanks to my trainer Aksata for the hard work. So excited to sign for swimming classes after reaching my goal

Positive experience: Amazing gym atmosphere and helpful staff. Usually you should be familiar with the gym policy so you don't get surprising later on . Know your right as a customer to get the best of their service

Positive experience: I have a great experience there The is staff is friendly and co operative...... all things are very nice only your personal trainers are very expensive I would be thankful if the prices reduce

Positive experience: Good place , small but nice stuff trying their best,best trainer aline.Hard to get a place in the intresting classes ,its always booked 1 to 2 days in advance.

Fantastic experience: As home, thank you Nada for doing your best in managing the group training, and for the great Classes with wonderful trainers.

Fantastic experience: Best gym experience! Absolutely love working out here with my trainer Axata at 06 fitness first!!

Fantastic experience: Great group classes and amazing instructors! I lost over 10 kgs with them

Fantastic experience: I really love and enjoy working out in this gym, and i have the best coach ever Aksata !

Fantastic experience: Friendly atmosphere but one request pls change equipments and even class too Thankq

Fantastic experience: Mrs. Nada is Amazing dancer, coach everything really she os excellent Thanks Nada

Fantastic experience: Best classes & instructors. In love with the boxing, body bump, circuit, pilates, body attack, belly dance classes.

Fantastic experience: Great experience with all staff, especially coach Nada and dena

Fantastic experience: Fitness first zero 6 mall, it is very clean and the best classes are with nada, core and cycling with her is the best

Fantastic experience: Amazing gym the PT so helpful. The equipment so nice and the environment is great.

Fantastic experience: Great gym and very flexible hours. Great training sessions with Axa

Fantastic experience: Best branch and staff ever ❤️❤️❤️ amazing day with nada almesry

Fantastic experience: I liked Nadia’s class was really killing

Fantastic experience: Nada el masri is amazing love her do mucj

Fantastic experience: I enjoy today with coach nada she's amazing

Fantastic experience: The best gym ever … I love nada

Fantastic experience: The best gym ever!!!!!

Fantastic experience: Instructors dina , walaa, heba, and sonia are amazing

Fantastic experience: The best gym in Sharjah , and excellent staff

Fantastic experience: We enjoy Zumba with her Fatoom‍♂️

Fantastic experience: Dena spirits so positive energetic. Super

Fantastic experience: Thank you my big family Nada Elmsry

Fantastic experience: Today was perfect coach nada is the best

Fantastic experience: I like nadas class am enjoying

Fantastic experience: Best gym with the amazing coach nada

Fantastic experience: Cycling with Nada today was wonderful…Nada is the best

Fantastic experience: Amazing experience with Shilpa Yoga trainer

Fantastic experience: Thank you fitness first team ♥️

Fantastic experience: We like nada's class

Fantastic experience: Loved the cycling class with Nadine

Fantastic experience: First impression excellent

Fantastic experience: A like nada Al masrry ❤️❤️❤️❤️

Fantastic experience: I love nada too much

Fantastic experience: I love the nada class

Fantastic experience: Best Gym Ever…

Fantastic experience: Nada elmasry is the best

Fantastic experience: Very good coaches

Fantastic experience: Best classes and instructors

Positive experience: Good

Positive experience: I joined the gym for 4 months. Sometimes busy, sometimes not so much. Its clean and filled with good machines. Generally, some staff were nice and had established nice relationships, other staff's were not that welcoming nor enjoyable - the coaches in particular. The gym is nice, and there is a motivative atmosphere; however, I did not enjoy the effort from the coaches. I payed for a 4 month package with 2 coaching sessions, I had one session, but the coach who was in charge of my progress only gave me one session, and did not bother contacting me. It is not what I was promised and what I payed for. She even avoided me, but I was friendly enough to say hi when I saw her She did not care enough to fulfill her job and left me on read when I had texted her. I've been trained by many coaches, and I would not say my experience was great, this coach just stared and watched with lack of energy and support. She did not care to ask for progress or help me with machines. You'd expect that for a new comer. I did not feel welcomed by her, and did shy away from asking her questions from her lack of energy. I have witnessed this with 2 other coaches, there was no sincere energy or enjoyment exerting from them while coaching others. I would never work with the coaches if I had a choice, but, there were a couple that were extremely good at their jobs and were exerting positivity and energy, if only i knew their name to credit them, but they are usual coaches who smile always. By the forth month, I ended my membership and I did not pay accordingly on the day of cancelation, which led me to pay for a whole month that I did not even use, I did not go to the gym for the whole month and still had to pay, I don't like these conditions and It is my fault that I even accepted this. Overall, it was a nice experience, but I wont be coming back again. To new customers, please read conditions carefully.

Fantastic experience: Variety classes, good trainers, lots of equipment and swimming classes (gym for LADIES ONLY)

Fantastic experience: Best gym Best personal trainer Tina❤❤

Fantastic experience: Really well organised gym

Fantastic experience: Google is my friend on roads

Positive experience: Staff are nice, great coaches, place is big with huge variety of machines. Classes are lovely, average burned calories is 700-900 per class. Wish they could introduce more classes in evening slots mainly for working people like myself. They are maintaining all precautionary procedures for Covid 19.

Fantastic experience: Clean, safe, and have alot of machines would definitely help you out. One of my favorite gym!

Fantastic experience: I enjoy coming here to train. It is very clean and organised. Congrats Fitness First !

Fantastic experience: The staff are very helpful Rose was very nice and helpful i go for the swimming pool and i love it there

Fantastic experience: Looooooove the place I wish I was near to participate in all their events