ICEQUEEN Beauty & Wellness - JLT

Fantastic experience: A big recommendation for Gulnara for manicure and Jenny pedicure , thank you for that amazing services and for the positivity from the team .. I’m so happy I got a amazing nail today

Fantastic experience: Too much good

Fantastic experience: Замечательно провела время

Fantastic experience: Today I was in the hamam, Halima's magic hands washed me both physically and mentally!!! Thank you ❤️❤️❤️ I'll be back

Fantastic experience: Overall, I love the experience, thanks Jenny, the way she treated me it's really great. Absolutely recommend it .

Negative experience: Two ladies in hair and nails department being continuously rude, smoking inside despite polite request not to, administration promised to solve the problem 6 months ago, today same ladies same problem. Really rude…

Fantastic experience: Amazing service from Haleema, highly recommend the Moroccan bath. The Cryo facial and massage was also great.

Fantastic experience: Enjoing ICOONE sessions with specialist Natalia! Quite costly, but 200% worth it)) Amazing results, thank you

Negative experience: There job is very very ugly she keep some photo in Instagram that this is her job without any proof They are unprofessional not recommended at all

Fantastic experience: Quality, professional and affordable!! One of the best Hammam baths I've had with Halima. She is wonderful! Finished with a very therapeutic massage from Nadia. I recommend them both!

Fantastic experience: Отличный салон!!Всем рекомендую. !!!Сочетание хорошей ,качественной продукции, которой работают все мастера, с профессионализмом всех сотрудников. Красота, уют,вежливость, , хорошие цены ,скидки, отличные мастера!

Negative experience: I must say if you really want to waste your money time and you want to disrespect yourself then please visit this shop this is not a salon this a shop I'm really disappointed. Only been here once but must say this was my worst experience for any service

Fantastic experience: I am a regular customer in Ice Queen salon for Moroccan bath and massage. Very satisfied with their prices, quality of service, free private parking (that is extremely important nowadays in Dubai and specially JLT). Today I decided to try their new nail technician Anastasia from Moscow and was very happy with quality of her job. They have 50% discount now for Feb and March for manicure since Anastasia is new technician for salon. Big value for money!

Fantastic experience: Спасибо Дине- парикмахер с золотыми руками. Я никогда в жизни не красила волосы. И в 37 лет я-таки решилась. Долго искала мастрера. Хотела сохранить свой цвет волос! И мистика!! Дина попала в мой натуральный цвет волос. Спасибо, Моя Дорогая!! Thanks to Dina, the hairdresser with golden hands. I've never dyed my hair in my life. And at the age of 37, I finally decided. I've been looking for master for a long time. I wanted to keep my hair color! And mysticism!! Dina got into my natural hair color. Thank You, My Dear!!❤️

Fantastic experience: Nice saloon

Fantastic experience: Service is always very welcoming and polite, never had issues with timing. The selections are offered with detailed explanation and not pushy. I am a return customer

Fantastic experience: Halima is super professional in her work also fatima is so helpful and super to guide you to the service that you need …. in total so good experience

Negative experience: I've been trying to get an appointment for more than a month and every time they gave a different excuse, and when I finally confirmed an appointment, they were totally unprofessional and they are not friendly at all. Some staff who are non-Arab, they refuse to give their service to Arab/Muslim ladies. You're in Arab country, and you have the life you never dreamt of having back in your country, so respect where you are or else go back to whichever hole you came from.

Fantastic experience: Браво

Fantastic experience: Marina is amazing! Super professional, friendly and fast.

Fantastic experience: Nita is a gem! Her massages are done with just the right amount of pressure to release tension from my muscles but still very relaxing. Appointments are always booked smoothly and I never had to wait for my treatments, great service overall!

Negative experience: I tried to book an appointment for facial in the JLT branch but the lady who answered me was totally rude and unprofessional.

Fantastic experience: I had Morrocon bath at ICEQUEEN and it was amazing. All staff were very friendly and Amal did a great job. Thank you and I will definitely return

Fantastic experience: I had a moroccan bath today, the lady (from Morocco) is amazing. She has the perfect technique. She is soft and efficient, she has removed all my dead skin, my skin is so soft right now.

Fantastic experience: Amazing Moroccan bath with halima thank you so much

Fantastic experience: Thank you @Nita for your usual professional and fantastic massage, I loved it!!

Fantastic experience: شكرا

Fantastic experience: Love visiting Dr Victoria. She’s is always very friendly and caring and knowledgeable of the products. She takes the time to explain thoroughly the treatment and is always available for any after treatment questions

Fantastic experience: Highly recommend Dr Marina for any facial work, she is amazing and very gentle, which is important for me and my skin. I come to IceQueen to relax, the location is very convenient and staff always goes an extra mile to make you feel comfortable.

Fantastic experience: The Cyro facial I had last week was an amazing experience. I notice a fresh and glowing appearance in my skin, particularly around my dark circles. Very friendly staff and smooth booking experience. Dilia was patiently answering all the services and ongoing packages. Highly recommended and I will be coming back soon :)

Fantastic experience: I've been going to Icequeen for sometime, I'm very happy with their service, I highly recommend it. I would like to send a special thanks to the nice ladies at the reception and Tatiana who are always welcoming, nice and very helpful, thank you ladies, you truly are a great example of an excellent customer service!

Fantastic experience: I have been visiting this salon for several years. Friendly staff, nice atmosphere. Russian - speaking experts in varios beauty treatments. I took packages for ice capsule, hydromassage, full body massage and happy with results. Im very grateful to Tatiana, who is an amazing and professional in her field, polite and attentive. I will continue doing different beauty treatments there and do recommend everyone to try.

Fantastic experience: This is the best salon they provide the best masters for Manicure and Pedicures, quick and friendly, very professional and I highly recommend, I always do with Biggi for Manicure , Svetlana for pedicures

Fantastic experience: I had a wonderful experience at ICEQUEEN wellness and spa. Tatiana and Biggi were both extremely professional, knowledgeable, and friendly. Tatiana did a great job with my body massage, and Biggi gave me a beautiful manicure. I would highly recommend this salon to anyone looking for a great beauty experience.

Fantastic experience: Dr Marina — wow! One of the best injectors and cosmetologists I have encountered. Prior to injections and beauty she practiced as an actual doctor. Her medical background makes her highly knowledgeable and very skilled. I can’t recommend her enough!

Fantastic experience: This is very professional team! I like them all! I tried massage treatments and nails treatment. Everything were perfect!

Fantastic experience: Very good procedures, amazing professional masters and personal. Definitely recommended!

Fantastic experience: Excellent service! I used Moroccan bath facilities and cryo facial, with amazing results. The staff is very nice and helpful, they always advise what's needed and what's not. I will be back for sure. Love this place!

Fantastic experience: I am a client of IceQueen spa for many years . They have unique treatments as Cryo sauna and hydro massage , which no one else doing in Dubai . I like all ladies , who working there - so helpful , kind always found a little chocolate or candies if I am sad . For so many years we become like a friends . And I can trust them with any request . IceQueen is really medical spa of top professionals. Thank u so much for being part of my beauty and health !

Positive experience: Not very neat manicure. Some of my cuticles hurt a lot the day after the manicure and the nail plate is not as smooth as it should be.

Fantastic experience: Staff are very friendly and welcoming. The premises is clean, bright and smells great. Great service overall

Negative experience: Don’t ever purchase deals for this salon on Groupon, if you want to redeem the services they will keep telling you that they are fully booked so you will never receive your services that you have purchased,

Fantastic experience: Great experience and wonderful location with parking easy (RTA paid) easy to get.Tatiana has the most amazing hands - both gentle and firm. The wellness center is spacious and also neat and clean.

Positive experience: Dr. KARINA is the best. She gives you the best advice and is very professional

Fantastic experience: صالون حلاقة للسيدات من افضل وافخم المراكز الموجودة بدبي والعاملين قمة الرقي والاحتراف

Fantastic experience: Gentilezza e professionalità del personale. Ambiente luminoso e pulitissimo

Fantastic experience: Very classy place and good treatment

Fantastic experience: I am a frequent customer of Ice Queen for almost 2 years, Dr Monica is the best, I can trust my skin only to her. She is very professional, she is giving reasonable consultations, very gentle with skin and I can see the results, I am very happy indeed with my treatments !

Fantastic experience: Perfect nail master

Fantastic experience: Excellent Morrocan Bath

Fantastic experience: The best and cozy place in all Dubai . Highly recommend massage with Doctor Tatyana , she is truly professional.

Fantastic experience: Absolutely enjoyed my cryo facial experience, thanks to Tatiana who is extremely professional. High recommend

Fantastic experience: Большой универсальный салон

Fantastic experience: I had wonderful experience at Icequeen wellness spa ! First of all warm feeling of being welcomed by the staff .Special thank you to manager Enes who is always attentive to each and every detail and very professional . Yana is amazing nail technician !

Fantastic experience: Had several appointments in the salon. Love it all. Face massage , zero bed , Nobel shape all done by Tatiana - those are definitely must try !!! Mani pedi very good!!! Hair color , style, wash, cut - all always with Yulia ❤️❤️❤️! Highly recommended !!! Very nice atmosphere , amazing personal !!! Always feel so good after !!! ❤️❤️❤️

Negative experience: Extrememly Dissapointed. Waited for 25 minutes past my appointment time and eneded up walking out. Then get a message that I cancelled the appointment which is incorrect. You did not honour the appointment time.

Fantastic experience: Very nice place. And good service.

Fantastic experience: Very tidy, clean and positive atmosphered place. I went for nails extention job, and the nail master - Yana , did a great job. Highly recommended

Fantastic experience: Literaly the best thing ever-

Fantastic experience: The place its clean and organized. I made a Facial, as well I tried the crio capsule (It was a really new experience) and my favorite part was the relaxation water bed. I will definitely will book another session.

Negative experience: Extremely disapponting. I am very surprised how unprofessional this place is. I HAVE MALAR BAGS AFTER BOTOX. Went for botox for my forehead and a tiny drop around the eyes. Instead Dr Marina injected below the under-eye, which completely left my lymphatic system around the eyes not working. She offered to dissolve the botox around the eyes and said that even without dissolving it, it will be gone in 3 weeks. Of course I dont want anyone who messed up my eyes, inject me another time with something I have never heard of. IT HAS BEEN 4 MONTHS BY NOW and I still have malar bags. None has ever called me to check if the issue is still there or not. Did not offer any financial compensation for this damage or at least offered weekly massages to help the lymphatic system to work so I can feel more comfortable in my skin again.

Fantastic experience: It was my first cryo facial procedure and I’m so impressed of the result it’s the best skin routine you can have, I’m absolutely in love . As well gravity bed is very relaxing , definitely worth trying!

Fantastic experience: All the Words cannot describe the feeling when I visit the Ice Queen. I tried cryo capsule to replenish blood circulation and revitalize the body. Suitable for athletes, women and men really An indescribable feeling. Then I did a cryo facial with relaxation music and a cold roller, I felt completely rejuvenating my face .. I also tried the zero gravity bed, It's to lie on warm water with a massage for the whole body with relaxation music, The prices for services are worth Staff are so friendly especially Tatiana

Fantastic experience: nice

Fantastic experience: One of the best treatmentsi ever try, and something it’s totally new in dubai.

Fantastic experience: Omg omg full of relaxation, positive vibes and results❤️try water massage

Fantastic experience: I went here for cryotherapy, cryo facial and zero body bath. I felt the instant effect from the cryo, it's such a good physio and the effect was lasting for some days after! I will definitely be going for the next sessions. The prices are very affordable and the therapists are very professional. I want to say special thanks to Tatiana. After cryo I went to zero body bath and it was pure relaxation, I even fell asleep and my shoulders finally lost their tension. Wonderfully effective salon 5*

Fantastic experience: They tried their nitrogen facial ... and all their services are excellent

Fantastic experience: Today was my first time at Ice Queen! I did the cryo package which included the cryo chamber, facial and massage with a few other services. Tatiana was very attentive and told me what to expect from each treatment. It was such a relaxing time and I plan to return!

Fantastic experience: Great place to get yourself perfectly ready for the next Challenge!!!

Fantastic experience: I had facials in Icequeen. It was amazing experience starting from arrival till the time I left. The treatment was pleasant and I have enjoyed with the results. The nitrogen treatment feels cooling and makes this place different from others.

Fantastic experience: One of the best Spa’s in Dubai, very relaxing and calming experience with their staff. Beautiful place!

Fantastic experience: Very friendly staff, good service and would recommend the sea salt body scrub with dead sea mud treatment.

Fantastic experience: I had my Deep Tissue massage and I reallt liked it. She targets all the pressure points and helped me relax thoroughly. Nadia Is really amazing, she is a filipina. No doubt, my friend recommended her to do my treatment. I will come back for sure. Thanks Ice queen for amazing service!

Fantastic experience: Все супер

Fantastic experience: Amazing place and very friendly and professional staff! Highly recommend! Especially Dr. Marina for the cosmetology procedures.

Fantastic experience: I went to ICEQUEEN and had an amazing time, I was very relaxed and I would recommend it!

Fantastic experience: Taking a course of cryocapsule treatments here to support my weight loss journey. Excellent service from the team here.

Fantastic experience: it was a very nice spa experience , not like a ordinary beauty parlour which offers spa treatments , full relaxing spa feel at reasonable prices.

Fantastic experience: Beautiful and smiling staff

Fantastic experience: I love the salon I'm very happy staff ia very good salon is very clean i like message

Negative experience: Thank you for the token reply. I am surprised to get a reply from the owner considering when I rang 24 hrs ago to speak with ' the owner' I was told you were on vacation. I guess you have returned .....??? So I am surprised you even refer to your standards and expectations when you cant control the quality in your clinic because the workers don''t even work for you as I was told , they are in fact freelance workers? They don''t need to care and can easily come and go. Just make a cut take the money and who cares? They get paid , you take your share and that''s all they wrote. I actually feel like a lab rat and my experience is just another failed experiment. You have my number and if you do decide to actually make a call I will be happy to share my comments further with you. No need to sugar coat the terrible experience in social media any longer. It is difficult to describe the level of my frustration after visiting ICEQUEEN Beauty & Wellness SPAR. I scheduled an appointment three days in advance and during these days was receiving reminders by SMS and the phone call on top of that. I found it way too much, one reminder should be enough. Furthermore, when I was entering the place didn't get any acknowledgment as the ladies who are working there were sitting and having chitchat. I met the hairdressers and told what needed to be done, the simplest trimming. Even that she couldn't manage right! I explained to her exactly how much to cut and what kind of style it should have been. Motherless, the hairdresser wasn't able to follow my request and for some reason decided to do it her way. It has been the most horrible haircut I ever had! My hair is too short and I am EXTREMELY disappointed! Moreover, the hairdresser was in the hurry to finish me off and customer service is very poor, they have offered me water but forgot to bring it! I would NOT recommend this place to anyone!

Fantastic experience: Dr.Monnika

Fantastic experience: Love my cosmetologist Victoria ,very professional, answered all my questions, and happy to share her knowledge.

Fantastic experience: Professional and very clean i will recommend it..

Fantastic experience: Courteous staff. Clean premises. Different experience all together.

Fantastic experience: I love Ice Queen - I go there weekly for a cryofacial and my skin has all the good signs of going there. Reduces wrinkles and makes my skin so clear. I find the treatment so relaxing and the therapists are friendly, knowledgeable and fun. I cannot recommend Ice Queen enough to my friends.

Fantastic experience: Great service and lovely staff. I am addicted to the massage sessions and enjoying the cryo-capsule experience. It has helped me recover from my varicose veins surgery. Highly recommended :)

Fantastic experience: Best spa combo I ve ever tried.

Fantastic experience: Amazing place, great professional people, high quality service and effective treatments! Recommended 5

Fantastic experience: It was a wonderful experience at cryo and the saloon.. professional staff and best services .. i am delighted to get my next booking ..❤️❤️❤️

Fantastic experience: ♥️♥️♥️ The overall experience is excellent!! All the girls are friendly! My best hair therapist is Julia , she is the best ♥️♥️♥️

Fantastic experience: Amazing services, specially the Cryo Therapy!!!

Fantastic experience: Excellent services of cosmetologist Natalia!

Fantastic experience: I keep coming here for massage, facial and haircut. Excellent service every time.

Fantastic experience: Very good massage therapist

Fantastic experience: I did the cryo facial twice there was very happy with the service and results, take just abit over an hour, great staff as well

Positive experience: Good experience in general. There's a free parking for Icequeen costumers. Jane did my treatment and was informing me of the products she was applying on my face. However, i'm not happy with people coming in and out from the room, especially when the main thing was for me to relax. I would still recommend the place

Fantastic experience: professional attitude and friendly staff. Cryo theraphy is perfect. Thank you Robert for great services

Fantastic experience: Very nice clinic with unique treatment and very good professional.