
Information about Base Fitness
, Abu Dhabi
Opening hours
- sunday: 6h-22h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 6h-22h
Our comment from FitFit UAE about Base Fitness:
Base Fitness in Abu Dhabi is a leading gym that provides an exceptional workout experience. Members have highlighted the following strengths:
- Cleanliness and Ambiance: The gym is consistently described as very clean, has a pleasant smell, and an overall classy environment that enhances the workout experience.
- Professional Staff: The trainers are praised for their professionalism, knowledge, and friendly demeanor. Special mentions go to trainers like Azura and Majeda, who go above and beyond to provide personalized support and motivation.
- Wide Range of Equipment: Facilities include high-quality, modern equipment suitable for all workout needs, catering to different fitness levels and goals.
- Helpful Services: The juice bar offers a variety of healthy shakes and snacks, adding to the overall positive atmosphere of the gym.
- Welcoming Environment: The gym fosters a warm and inclusive community, making it comfortable for all members, including women.
While most users are highly satisfied, a few have pointed out areas for improvement:
- Some members have noted that the fees can be on the higher side compared to other gyms in the area.
- A few users commented on the need for more spacious facilities and additional classes during peak times.
Overall, Base Fitness stands out as a top choice for fitness enthusiasts, combining excellent services, a clean environment, and a friendly, supportive community.
Services, Machines and Guided Classes
Base Fitness: Opinions
Negative experience: بصراحة الجيم هذا غير محترم بالمرة ارسلت اختي هنيك و المعاملة كانت سيئة للغاية من قبل المدربات هنيك (فرع النساء)
Good day Mr Haikel, please provide us with your sister name so we can check about this matter. Or you can contact us 0542526690. Thank you.
Fantastic experience: Best Gym in AlAin
Negative experience: I am absolutely appalled by the lack of professionalism and poor management at this gym. The customer service is abysmal – it feels like the staff couldn’t care less about the members. They’re either unhelpful or completely unresponsive to any concerns or inquiries. The management is utterly incompetent and completely dismissive of members. The manager herself is nearly impossible to reach and shows no accountability. Whenever there’s an issue, she always sends employees in her place, avoiding direct communication and refusing to address problems personally. It’s frustrating and disrespectful to be constantly redirected instead of getting help from the person who should be responsible. On top of this, the gym has bizarre and unclear policies that seem to change without notice. There’s zero transparency, and every time I try to get clarification, I’m met with confusion and frustration. It’s impossible to understand what the rules are, and the way the staff enforces them is arbitrary at best. I would not recommend this gym to anyone – the management and customer service are truly the worst I’ve experienced in any industry. PART 2: I’m not at all surprised to receive such a response, as the entire experience lacks credibility and professionalism. Instead of working to improve the customer experience and finding a solution to resolve this issue, you continue to make unfounded allegations that lack credibility. You insist that I was informed about the concerns, yet I have never been notified of any complaints beforehand. Each time I reached out, I was presented with a new remark. When I requested the opportunity to address the staff members who raised these observations, you refused to discuss the matter. Additionally, I never requested any reimbursement for unused membership days. However, when I insisted on completing the remaining days of my membership, you offered me this small amount. It is shameful for you to continue making false allegations against members without any logical basis and without even communicating with the member or notifying them officially. It is also disgraceful to claim that I spoke in an inappropriate manner with any of your staff, especially considering that during my 15-month membership, I never had any conversation with any of the employees. I am fully prepared to confront these allegations. Finally, instead of investigating the matter to uncover the truth and working to improve the performance of your staff and the club's policies, you continue to respond to members without any constructive outcome and in a very un professional way. You present the same weak arguments not only to me as a member but also to other members who have been treated in the same manner, all without the slightest professionalism or credibility.
Greetings Mr. Khalil. As per our record, our staffs had reached out to you with regards of issues concerning your behaviour on the gym floor e.g complaint from members about you talking on the phone with loud voice, not reracking your weights, talking in rude manner to the staffs and putting unpleasant remarks on the gym rules and regulations to name a few. After all effort seems to fall on deaf ears, the management decided that we couldn't renew your membership with us. Eventhough your membership had ended, in fact for total of 92 days (3 months membership) we still paid you 2 days which you claimed you didn't use which was PUBLIC HOLIDAYS and you took the amount of 23 dirhams and refused to sign acknowledgement of receiving the amount. At Base we take great effort in providing our members a pleasant environment to workout. We ensure that the rules and regulations imposed are to the best interest for every valued members.
Fantastic experience: A beautiful and clean gym equipped with all the necessary machines there’s also a café that serves coffee and protein drinks, making it a great place for both workouts and post workout refreshments.
Thank you for taking time to write such an excellent review. We are happy to know that you feel comfortable with our facility and services we provided. We wish you a great fitness time at our facility.
Negative experience: The trainers are very bad and rude worst gym worst experience… i wont renew my membership.. disappointed
Fantastic experience: Base Gym is an excellent place for working out! The atmosphere is comfortable and motivating, and the equipment is modern and diverse, catering to all fitness levels. The trainers are professional and provide the right support and guidance, helping you achieve your fitness goals. Additionally, the events and social activities organized by the gym enhance team spirit and make the training experience even more enjoyable. I highly recommend visiting Base Gym for a unique fitness experience!
Thank you for your support and great review on us. We appreciate every feedback so we can continuously improve and provide the best service and facility to our valued member. We wish you a great fitness journey with us.
Negative experience: جم سيء جدا مستحيل اكمل اشتراكي المدربات جدا وقحات والمكان مش نظيف ابدا The trainers Unprofessional and have Disrespectful Behaviors
Fantastic experience: At least I found the machines I need. Also not much crowded in morning. In addition the have cafe doing healthy drinks. The smile is nice. The gym is clean.
Thank you for the good review Mr Ahmed and your support.
Negative experience: غالي و مبالغ في اسعاره و المعدات معدوده وقليله
Thank you for making time to visit our gym. Our membership fees are reasonable and competitive to the rest of the gyms in Al Ain. Everybody has own preference when choosing the gym. Perhaps our membership fee is not within your budget. Our equipments are state of the art & high tech equipment from Technogym. Some of it has dual function hence practical for space saving.
Fantastic experience: The best gym in alain
Thank you Salem for the 5 star review
Negative experience: Unprofessional staff
Our staff were trained for professionalism and our aim is to provide a harmonious environment and healthy to all our members. Hence we ensure high standards are maintained and applied at all times.
Negative experience: تواصلت مع مديرة الجيم وتعاملها سئ جدا ولا حتى توصلت حل للمشكله مصدومه مع اني اشتركت قبل وأموري طيبة لكن فعلا الأسلوب النظيف هو اللي يخليك ترجع للمكان وتشترك لكن الوقاحة تنفرك وانتبهو توقعون على اي شي بعدين يقولون الغلط من عندك، حاولت أتواصل مع الاونر لكن رفضو تماما . الإدارة سيئة جدا
As per your concerned you had a medical issue and she asked you to provide with related document so she could act and help you get your extension. However you refused to. Its a procedure and all you have to do is to provide proper details. Its not rudeness to ask whats on the procedures. The contract clearly stated the validity period. This is not something strange and its a standard PT contract. As this is not your first contract, we are pretty sure you were well aware with all the terms and condition stated on the contract.
Fantastic experience: The gym is Amazing and the staff is kind and helpful and more respectful And all the rules there to keep the gym high standards
Fantastic experience: ماشاءالله مكان نظيف و مرتب و الأهم وقت الصلاه يسكرون الموسيقى و في مكان للصلاه و هالشي جدااا مهم .. البنات المشتركات و الموظفات و المدربات ولا حد يخصه ف الثاني و المكان هادي و الكل متفاهم ، بكمل ٤ أشهر تقريبا معاهم سجلت مع المدربه العربيه و الحمدلله توفقت ف اختيارها كنت أعاني من مشكلة و عندي أصابه و مع التمارين و توجيهاتها الصحيحه قدرت أتخطى هالمرحله و أموري تمام .. ولا مره شفت منها أسلوب غلط أو عصبيه أو أي شي بلعكس وأيد صبورة و طيبة ، مهتمه ف المشتركين يلي وياها لدرجه لو تأخرنا ٥ دقايق تتواصل معانا ع طول و ماشاءالله وأيد بنات مشتركين وياها و حتى لو شافت أي وحده ف الجيم محتاجه مساعده ما ترفض بلعكس تخدم الكل ب صدر رحب✨ نتمنى يستمرون بهالطريقه و افضل دايما بإذن الله و نتمنى من الكل الترام ف قوانين الجيم ايضاً ✨
Fantastic experience: The one and only!!!
Amazing!
Fantastic experience: اروع جم لمن يبحث عن مقاييس عاليه مستوى عالي للخدمات المقدمه بالإضافه الى فريق عمل متميز واحترافي في التدريب والتعامل ،مكان مريح ومميز وراقي ويتميز بالنظافه والمدربات على كفاءه عالية خاصة كوتش ماجده .هو مكان مناسب جدا اذا في تقييم اعلى من ٥. نجوم يستحقها وبجداره تمنيات لكم بمزيد من التقدم
Thank you for the lovely review. And thanks for the continuous support.
Fantastic experience: احسن مدربه في الجم ( ازورا) أنصحكم تدربون عندها
Thank you Amel for the review and your support.
Fantastic experience: If you are looking for a classy and clean gym , then this is your destination. I always enjoy my time while working out with other members and trainers , also the coffee and shakes are good and worth trying
Thank you Roro your review is much appreciated
Fantastic experience: i love the place and vibes there, gym is classy , its so clean , staff is so kind and helpful, trainers are professional and always attentive. Very pleasant gym to workout. Receptionists are welcoming. Juice bar are awesome with good quality of protein and good tasting shake and coffee. Personal trainers are all knowledgeable in their training and thank you to coach Andrea for helping me a lot on the floor and i am considering to take PT with you soon. Five star to the gym and all the staff.
Lovely!!
Fantastic experience: I have been to this gym for a couple of sessions. The managers, receptionists, and trainers ii have interacted are very respectful, knowledgeable, and a delight to work with. The gym is exclusive and makes it a very pleasant experience. The staff as well as the members focus on fitness and I enjoy working out at this gym. I highly recommend it
Thank you Fatumatu and much appreciated ????????
Fantastic experience: I recommend this gym to anyone. Very kind and helpful staff especially the manager. The equipment are very clean and are at a very high quality. Furthermore, the prices are very reasonable in comparison to the gyms in Al Ain. Warm and welcoming atmosphere.
Thanks for the review Shamsa and we thrive to always keeping up the best standards!
Fantastic experience: The best gym in Al Ain. Very clean. Good smell. The management take seriously in ensuring high standards is maintained at all times. Professional staff, friendly and helpful. Juice bar has good selection of items to choose. Good coffee. Best acai with good presentation, good portion value for money. Amazing 5 star fitness equipment. Well done Base Fitness My favourite gym in Al Ain.
Thank you for your continuous support.
Fantastic experience: Best gym ever in Alain I have been to 3 other gyms in Al Ain and this is the 4th one and the best! In terms of cleanliness good ambience and very classy. Locally owned which is something to be proud of. Separate entrance for ladies which is a winner as to respect for our culture. I feel comfortable as the members are well mannered as the management take into account to ensure everyone feels comfortable. All the trainers are polite and friendly, very professional & helpful. I have been training with my trainer Azura at the very beginning of her time in Al Ain 2016 until now. Now she is the manager at this gym and still the best trainer in Al Ain.
Amazing review Mahra and thank you for your continuous support ????????
Fantastic experience: I have been a member with this gym for a year now. I train with my trainer Azura who is also the manager at this gym. I like the gym is very clean and staff are helpful and friendly. Highly recommended as i find this is the best gym in Al Ain.
Thank you Alyazia and very much appreciated.
Fantastic experience: It's always clean and smells good, which is a big plus. Everyone who works there is super chill and down to earth, always happy to help out. It's a great gym to get pumped up and crush your workout goals!
Thank you Haneen and we ensure your continuous best experience at our facility
Fantastic experience: This gym is a total game-changer! In Al Ain, finding a ladies' gym that feels right can be tough, but this place is hands-down the best. I remember feeling lost on my first day, fumbling with a machine. Even though Coach Majeda wasn't my trainer then, she swooped in to help – so friendly and supportive! A few months later, I signed up to train with her directly, and it's been amazing ever since. Her encouragement is incredible, truly pushing me to my best. What truly sets Majeda apart is her care and attention to detail. Before we even started training, she took the time to ask about any past injuries or health concerns. Since I mentioned back pain, she's been a lifesaver! Every workout she gives is specifically tailored to be safe and supportive for my back. It's clear she genuinely wants to help me reach my goals without compromising my well-being and I am so far so happy with the results I’ve seen. I leave every session feeling stronger and more confident, thanks to both the gym's atmosphere and Majeda's expertise. So much love & respect to her x.
Lovely!! Thanks Alanoud
Fantastic experience: Stuff equipments environment over all are clean and tidy + the price is really so good and even those who has injuries can benefit from the instructions from couches with their long experience in treating sports injuries
Thanks for the review ????????
Fantastic experience: Gym was very nice neat and clean . Staffs hospitality was excellent. Appreciated
Appreciated ????????
Fantastic experience: Best gym!!! I love all the coaches there very friendly
Thank you Mahra and we promised will always stay the best????????
Fantastic experience: good gym & excellent trainers, always supportive and I like it
Appreciated Hajer ????????
Fantastic experience: Absolutely amazing place and I am so happy that i have the best coach at base, Majeda!
Noted that Noura and thanks for the review
Fantastic experience: Best fitness spot in AA, liked the place, trainers and the coffee shop
Appreciated Nora ????????
Fantastic experience: Clean environment and organized machines plus the stuff are really nice and friendly
Superb ???????? Thanks for your support and kind review
Fantastic experience: نظافة ومتبعه وخدمه سريعه في الصاله الرياضه والاستقبال اما عن مدربه اندريا هيه مدربه لي من سنه وهيه متابعه جدا سعدت جدا بفقدان وزني من خلال تدريبها وانا لي تقييم من عندي ليها 5/5
Great to hear and appreciated for your review on us.
Fantastic experience: ممتاز جداً عن تجربة شخصية أفادني كثيراً في تقوية عضلات جسمي حيث أني كنت أعاني من التهاب في الأربطة ولكن كنت تحت إشراف المدربين في التمارين والإرشادات الحمدلله ثم الشكر للمدربين على تحسني صحياً ورفع لياقتي
Great to know and we glad it helped you improve on your fitness.
Fantastic experience: The gym is unique. Trainers are very approachable and cooperative. The environment is safe and friendly.
Positive experience: Pros: All equipments that are necessary are available. Not too crowded. Praying matters and a Wizar is available. Coaches are helpful and can train you. Clean equipments. Cons: Expensive. Bathrooms stink. The gym isn’t wide. “I would renew if it was at a bit lower price”
Fantastic experience: ممتاز
Positive experience: Very classy gym but so expensive
Fantastic experience: Great gym within walking distance of the apartments nearby. Good coffee served at the adjoining cafe available for reasonable prices.
Fantastic experience: افضل جم عندي في العين
Fantastic experience: Best gym in alain
Fantastic experience: The gym have a reasonable rates compared to gyms in Al-Ain , also the quality of the place , the vibes , the gym itself is still new . Best gym in city. ( for the time being ) , they also provide group classes if you are looking for a group workout / men / ladies / kids also each category has its own time . The side bar or cafe is great as it serves some healthy and protein based dishes which gives a boost the experience. Finally i tried the smoothie acai with peanut butter and would totally recommend it . Good job and keep it up .
Fantastic experience: If you’re looking for a hotel-class all-round gym.. look no further! Extremely clean environment, brand new TechnoGym equipments and very decent ambience! The lighting inside the gym is phenomenal! Staff are very friendly as well. It has a spacious studio and a mini bar incase you forgot your protein shake! I little on the pricey side tho.. but totally worth it.
Positive experience: The gym has great machines accessories, that it must contain for its membership price. Its neat too, but the one of the many downsides are their coaches. They tend to be very stingy on giving advices, don't interact, they are only good at telling you that the gym is closing soon and thats it.
Fantastic experience: Awesome Zumba and trampoline classes by instructor Victoria. I highly recommend them to those who are into cardio and Latin/Afro Dance, as she herself is a professional dancer and very technical. However, the room was a tad small (could accommodate 5-6 people), making the energy that is usually associated with group Zumba classes lacking. They do offer mixed group classes which are not my cup of tea. The gym was not as big although the equipment look new. The building also looks clean and new. One thing I noticed is that maybe they don’t have a marketing team because no one contacted me to convince me to enroll on a yearly basis (they have my number). Would I recommend this gym to the people I know? Well if you are into petit boutique gyms then why not give it a try? Perhaps for a month. After all, better take advantage of it while it’s still shiny new.
Fantastic experience: This is for sure the best fitness in the town. Very clean, smell is excellent, brand new equipments . Separate area for women, and Roberto ( front desk guy) explained everything. My only suggestion is more classes during the morning. (Today the agenda focus for evening period)
Fantastic experience: Great and sufficient equipment to put in a solid session!
Fantastic experience: Amazing gym. Any gym goer will love to work out in this place.
Fantastic experience: Beautiful gym, nice people, great classes
Fantastic experience: Well equipped gym for Ladies and Gents.
Fantastic experience: it's so clean and quiet GYM
Fantastic experience: One of the beat gyms in alain!
Fantastic experience: Ok
Fantastic experience: How much is the subscription?
Fantastic experience: الجم حلو و المكان مريح مع انه صغير لكن مريح جداً خصوصاً ف الصباح الاجهزة يديدة و كاملة بس لازم تتعبون شوي خصوصاً اذا عندكم upper body و بعد فيه ملاحظة كنت بسوي lat pulldown و للاسف م لقيت بنش التمرين اللي ويا مثبت و م لقيت اي بنش عند الجهاز او جريب منه و حتى الراس بكبره مب موجود و الاسعار شوي مرتفعة و لا عندهم لا حماة الوطن و لا فزعة بس الفيو و شراحة المكان تشفع للاشياء البسيطة هذي
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